How does EVT treat you as an elite?

Property: QT Newcastle
Status: Gold
Room booked: QT King
Room upgraded/type: QT King
Room Rate: $295 AUD
Early check in/late out: not required
Welcome drink: Voucher for rooftop or downstairs
Other comments: Enjoy this hotel- service and delivery is up there as far as QT's go, especially considering the more regional destination. 2nd stay here.
 
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Property: The Ultimo, Haymarket Sydney
Status: Black
Booked: Ultimo King
Upgrade: Ultimo King Deluxe
3 night stay with a variable rate, total $725
On the morning of check-out I asked for a 12 Noon departure. Was told it would cost an extra $20. I said what! Even for a Black and Shareholder?
The staff member was very apology saying he should have checked my status first (yes, he should have IMO) and the late check-out was granted.
The property is nice enough and the location suited our agenda and our arrival at Central, which is just a short walk away or just hop on the L1 tram that takes you closer to the property. From here we're going to Circular Quay to board a ship. The tram stop we need is just a short walk from the hotel.
 

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