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Accor Hotels | ALL
How does Accor treat you as an Elite guest?
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<blockquote data-quote="sudoer" data-source="post: 2140237" data-attributes="member: 57875"><p>Property: Sebel Canberra Civic</p><p>Month of stay: July 2020</p><p>Status: Accor Gold</p><p>Room Booked: Superior room queen bed</p><p>Room upgrade: No</p><p>Free internet: Not that I could find, the only WiFi network available was password protected and I couldn't find any details on how to connect</p><p>Welcome drinks: Kind of... see below.</p><p>Early check in / late out: Not offered, but also not needed so I didn't ask</p><p>Exec Lounge: N/A - the "Sebel Lounge" was closed, this was my first stay at this property so I'm not sure if this functions as an Exec lounge in normal times?</p><p></p><p>I booked this through corporate TA very last minute - arriving at 7pm approx 1.5 hours after booking. The guy on the front desk seemed not in the best spirits, but did recognise my status and thank me for my loyalty. He then proceeded to apologise for not being able to offer any welcome drinks as "the bar is closed, the restaurant is closed, and the minibars aren't stocked due to covid precautions"</p><p></p><p>Once I'd settled into the room I noticed the minibar and snacks were fully stocked. I ducked out to grab some dinner (Garema Place and City Walk nearby have some great options) and on passing the front desk mentioned that the bar was actually stocked. He told me that shouldn't have been the case, but I could help myself to anything I wanted... so a few beers it was <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>I found the quality of the room very good for the $130-150 rate being charged at the moment. Compared to the Novotel, the bed at Sebel was more comfortable, the bathroom was nicer (walk in shower vs shower over bath at Novotel) and the room had a Nespresso machine with a few pods which was a plus over the usual instant coffee. In general the room felt much newer and had nicer fittings, although it was noticeably smaller than the upgraded room I received at the Novotel.</p><p></p><p>I've got another 3-4 stays in Canberra coming up so will check out a few other properties - possibly Mantra on Northbourne or Mercure Canberra next.</p></blockquote><p></p>
[QUOTE="sudoer, post: 2140237, member: 57875"] Property: Sebel Canberra Civic Month of stay: July 2020 Status: Accor Gold Room Booked: Superior room queen bed Room upgrade: No Free internet: Not that I could find, the only WiFi network available was password protected and I couldn't find any details on how to connect Welcome drinks: Kind of... see below. Early check in / late out: Not offered, but also not needed so I didn't ask Exec Lounge: N/A - the "Sebel Lounge" was closed, this was my first stay at this property so I'm not sure if this functions as an Exec lounge in normal times? I booked this through corporate TA very last minute - arriving at 7pm approx 1.5 hours after booking. The guy on the front desk seemed not in the best spirits, but did recognise my status and thank me for my loyalty. He then proceeded to apologise for not being able to offer any welcome drinks as "the bar is closed, the restaurant is closed, and the minibars aren't stocked due to covid precautions" Once I'd settled into the room I noticed the minibar and snacks were fully stocked. I ducked out to grab some dinner (Garema Place and City Walk nearby have some great options) and on passing the front desk mentioned that the bar was actually stocked. He told me that shouldn't have been the case, but I could help myself to anything I wanted... so a few beers it was :) I found the quality of the room very good for the $130-150 rate being charged at the moment. Compared to the Novotel, the bed at Sebel was more comfortable, the bathroom was nicer (walk in shower vs shower over bath at Novotel) and the room had a Nespresso machine with a few pods which was a plus over the usual instant coffee. In general the room felt much newer and had nicer fittings, although it was noticeably smaller than the upgraded room I received at the Novotel. I've got another 3-4 stays in Canberra coming up so will check out a few other properties - possibly Mantra on Northbourne or Mercure Canberra next. [/QUOTE]
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