Property: Sofitel Harbin
Status: Explorer+ Platinum
Room booked: PRESTIGE SUITE CLUB SOFITEL
Room upgraded/type: No
Rate: A$460/night
Early check in/late out: Offered but not required.
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: Wine bottle
Notes: +1 guest to the booking, paid for rollaway bed but given complimentary breakfast for 3. Club Millésime is quite small. The hotel is 20 mins from the city centre and is next to a Wanda mall, sharing the same management. Would recommend the non-Accor chains nearer to the CBD instead.
Property: Sofitel Phnom Penh Phokeethra
Status: Explorer+ Platinum
Room booked: Superior Room
Room upgraded/type: +1 category to Luxury Room
Rate: A$338/night booked through Amex FHR
Early check in/late out: Not required
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: Fruits, sweets, Aqua Panna, scarf and more.
Notes: Very hospitable. Felt very seen and taken care of.
Property: Sofitel Angkor Phokeethra Golf & Spa Resort
Status: Explorer+ Platinum
Room booked: Luxury Room
Room upgraded/type: +2 category to Junior Suite
Rate: A$600/night
Early check in/late out: Not required
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: Fruits, sweets, more Aqua Panna, another scarf
Notes: Quite a busy hotel. Alacarte breakfast at the Club is impeccable. The managers were very happy to stop for a chat. Paid roughly A$250 for one way airport transfer in a Hyundai Staria.
Property: Fairmont Hanoi
Status: Explorer+ Platinum
Room booked: Fairmont King
Room upgraded/type: +2 category to Junior Suite
Rate: A$380/night
Early check in/late out: Not required
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: chocolates and coconut water
Notes: Stayed just before the grand opening back in February. Paid A$280 for return transport to the airport in a 5 series. The property was still undergoing final touchup and you could smell the plaster everywhere. During the short stay the staff were very proactive and on point. Upon my departure I left a glowing review to which the GM responded to in a short period of time. He seemed very passionate about the staff behaviour and service provided and was keen to invite me back when they were properly up and running.
Property: Fairmont Singapore
Status: Explorer+ Platinum
Room booked: Fairmont Gold Marina Bay King
Room upgraded/type: None. Hotel policy is 'ALL suite upgrade program is limited up to Signature King Suite or Signature Salon King Suite.'
Rate: A$900/night
Early check in/late out: Not required
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: A large chocolate fudge cake and Japanese grapes
Notes: The check in process seemed very cold, quick and not like a Fairmont. Apart from that, the views and dining in the lounge were wonderful and the staff up there were lovely.
Property: Sofitel Adelaide
Status: Explorer+ Platinum
Room booked: Superior Room
Room upgraded/type: None.
Rate: A$450/night
Early check in/late out: Requested, not available
Free internet: Yes.
Welcome drink: Yes
Welcome amenity: A bottle of wine.
Notes: Not a Sofitel worthy experience. Noisy at night, lounge is understaffed and the location is not the best. We had to wait a good while during happy hour in the lounge before someone was able to serve us. Lovely sunset views of the airport from our room.
Property: Novotel Sydney Parramatta
Status: Explorer+ Platinum
Room booked: Executive Suite
Room upgraded/type: None
Rate: A$250/night
Early check in/late out: Not required
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Wine, chocolates, snacks
Notes: It is a Novotel and it is in Parramatta. Better welcome amenities than Sofitel Adelaide.