How does Accor treat you as an Elite guest?

[Cloud9]

I went to this hotel in December last year, where my status with Classic and I found the staff's lack of warmth and manners extremely jarring. I ended up giving the hotel a poor review because of several incidents relating to noise outside, not being able to use points at checkout, and a staff member making the most hostile faces at the bar. I did take it up with Accor corporate (mostly because I couldn't use points at checkout) and was given 1,000 points as an apology.

That said, the hotel is perfectly reasonable as a Novotel. The buffet is efficent, the room is well equipped, and I don't know if I'd stay there again, but the location was terrific (I do think they should have earplugs... but that's another topic for another time)

The people of the Baltics are, as you said, reserved, direct, and a tad brisque. Still, Vilnius is probably the more international out of the three Baltic capitals. I heard Polish, Lithuanian, German, Ukrainian, English, etc. I found the Palace rather excellent in Vilnius, and the Cathedral has a gorgeous exterior but a bit dark inside. Nice walking around the city. Riga and Tallinn have greater old towns, yet are also smaller, with a strong Russian presence with prominently located embassies and churches. Vilnius was the only Baltic capital where I did not hear Russian.

Not to be brusque, but it isn't brisque.

 

[SYD]

Wish those Baltic hotel reviews had been posted 6 mths ago. I couldn’t convince myself the Accor offerings were in the nest locations (especially Tallinn). So we went with independent places via QF Hotels.

Driving Tallinn to Vilnius next month.