How do I update my signature?

[bPeteb]

I'm sure that I have asked this before but maybe it was when we were on the old platform and that's how I did it the first time. How do I update my signature? I've searched but can find nothing. Did I do it in the HTML somehow?

 

[Ade]

I'm sure that I have asked this before but maybe it was when we were on the old platform and that's how I did it the first time. How do I update my signature? I've searched but can find nothing. Did I do it in the HTML somehow?

 

[bPeteb]

Mmm… I’m not seeing that. I thought as a paid member i could. I wonder if my membership has dropped off? @admin could you please let me know what my membership status is? I thought I saw the auto renewal a while back?

 

[bPeteb]

Just checked. I'm plat paid in December so something isn't right with my profile

 

[NM]

Just checked. I'm plat paid in December so something isn't right with my profile

Send a message to @admin if you believe your AFF Platinum membership status has not processed correctly. He will be able to sort it out with you.

 

[craven morehead]

Just checked. I'm plat paid in December so something isn't right with my profile

Just sayin'

 

[Pushka]

Just checked. I'm plat paid in December so something isn't right with my profile

I'm having the same issue. I usually have the gold banner. And yes, last week sent a PM to @support. No change yet. I paid.

 

[bPeteb]

I'm having the same issue. I usually have the gold banner. And yes, last week sent a PM to @support. No change yet. I paid.

View attachment 495318

Something definitely amiss Pushka. Thanks for confirming. I checked my ccard and my payment was taken in December.

 

[Pushka]

Something definitely amiss Pushka. Thanks for confirming. I checked my ccard and my payment was taken in December.

Same here.

 

[NM]

I'm having the same issue. I usually have the gold banner. And yes, last week sent a PM to @support. No change yet. I paid.

Send a message to @admin for this issue. He should be able to resolve it for you.

 

[Pushka]

Send a message to @admin for this issue. He should be able to resolve it for you.

What does support do then?

 

[NM]

What does support do then?

For anything to do with membership and/or benefits issues, @admin is generally the best point of contact. Though posting in the Suggestions and Feedback forum will also bring it to @admin attention.

Suggestions & Feedback

Come here to make suggestions and provide feedback on what you do and don't like about the site.

www.australianfrequentflyer.com.au

If response to posts in that forum is delayed, reporting the post will immediately bring it to the attention of the full moderator team and we can ensure @admin is aware of the issue, as has occurred already for this thread. Anyone else with similar issues can post in this thread or directly contact @admin.

I will move this thread now to the Suggestions and Feedback forum so other's with similar issues have a path to resolution.

 

[Pushka]

Thanks Admin for assisting.

 

[RooFlyer]

Also having issue with not being able to access or edit signature. @admin , please? And while I'm at it, for ages I've only been able to send a DM to one user at a time - should it not be >1? Says 'Limit reached' when I type in the second name.

Oh. Just noticed that "platinum supporter' banner is missing. That may have something to do with it?

 

[DejaBrew]

Oh. Just noticed that "platinum supporter' banner is missing. That may have something to do with it?

Same here as a "Platinum Supporter" - only one recipient per DM.

 

[admin]

Also having issue with not being able to access or edit signature. @admin , please? And while I'm at it, for ages I've only been able to send a DM to one user at a time - should it not be >1? Says 'Limit reached' when I type in the second name.

Oh. Just noticed that "platinum supporter' banner is missing. That may have something to do with it?

View attachment 499932

Should be fixed now - at least the platinum supporter banner.

Will check the conversation limit, but may require a little bit more digging if it's not connected to the Platinum banner.

Thanks for your patience

 

[bPeteb]

Should be fixed now - at least the platinum supporter banner.

Will check the conversation limit, but may require a little bit more digging if it's not connected to the Platinum banner.

Thanks for your patience

I've got the same problem regarding being able to send to two recipients

 

[RooFlyer]

Will check the conversation limit, but may require a little bit more digging if it's not connected to the Platinum banner.

Thanks for the banner and sig, but still only 1 recipient to DMs. This has been a problem for well over a year (I have mentioned it before )