How can I talk to someone at Qantas?

[sinophile888]

I need to change a November booking to fly earlier in the day. I rang Qantas twice on Friday, once yesterday and once today. Each time I got a recorded message to ring back later as they are very busy, unless I need assistance with a flight today.
When is a good time to ring?

 

[sinophile888]

I was looking at the QF website and webchat popped up on my computer. Apparently, I can't do what I want so I will leave the booking as it is.

 

[Dr Ralph]

Webchat is usually the best option.

 

[sudoer]

I was looking at the QF website and webchat popped up on my computer. Apparently, I can't do what I want so I will leave the booking as it is.

Your profile says you're in Perth - I'd recommend using the time difference to your advantage and calling at 10pm, when most of Australia would be asleep.

 

[bsb]

Had the same issue today and used chat via the APP. My problem was solved and I was rebooked in 6 mins as I had a coffee. Very easy