Seems to be happening every week alongside checkin systems crashing.There was a baggage meltdown yesterday morning in Melbourne for Virgin and Jetstar flights as well (do they use same company or perhaps it was mechanical). Delays of up to an hour getting bags apparently.
Flew SYD-BNE on QF yesterday evening. Heaps of delayed (1+ hr) flights to all destinations.Seems to be happening every week alongside checkin systems crashing.
Third world infrastructure here at MEL.
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In your mind maybe - others hold different views - others have business to attend to - nothing is as it was pre-Covid - expect the unexpected - there may be delays - there may be some inconvenience - roll with the punches or keep sleeping under your rock - personal choice - I’m getting on with life
Not a generalisation but rather a decision based on my thoughts on recovery from the pandemic. Airlines can’t just switch off and then switch back on and assume the lights come on and stay on. An airline is a highly complex system and there many parts within the airline are also influenced by outside the airlines.weird generalisation
Exactly and my travel plans affect only meIn your mind maybe
Not a generalisation but rather a decision based on my thoughts on recovery from the pandemic. Airlines can’t just switch off and then switch back on and assume the lights come on and stay on.
SIN-FRA arrived at Terminal 1. Security was good, and fairly fast, but even with UK passports, you need to go through the non-EU line even if your UK passport has "EUROPEAN UNION" emblazoned on the front cover. We ended up using our Aussie passports...Thanks - I was searching for anyone who has been through FRA recently (have an EK trip (in Y ) coming up shortly.
Which terminal and what was security like?
Yes, I did but for some reason, I decided to check them instead. Bad idea.Didn’t you have the option to drop your bag as “Premium” hand luggage on boarding? It’s tagged and then collected on the tarmac on arrival.
The bus ride between terminals took about 10 mins. The rest of the time was waiting for baggage, dealing with Qantas baggage services, and going through international departure security which was massively understaffed, with no fast-track and hundreds of travellers likely due to go out on several A380's.If they’re running that schedule and you know you’ve *just* missed one, I’d head to the train. They’re usually at least every 10mins and then only 2 mins between terminals.
I was advised to submit a claim for compensation from Lufthansa due to the EU laws protecting consumers.We departed from FRA on June 12 for BHX and we got to the checkin an hour before departure and our seats had been given away. The customer service was horrible with LuftHansa and we ended up having to wait 5 hours for the new flight on standby.
The lady was More interested in telling us what we had done wrong and what we should do than helping us out of the mess. Typical German mindset I guess…
We will be returning to FRA from LHR on Saturday so hopefully it goes ok - will try and get there even earlier to avoid losing our seats. Or maybe just checking in online is enough…
Good grief – could you even imagine a certain local airline sending something like that to their millions of frequent flyers?Lufthansa sent an email to its frequent flyers recently. I like the approach - it's transparent, honest and asks customers to be patient rather than blaming them.
Lufthansa Group’s Executive Board warns very difficult summer travel environment and the remaining A380s back in business by summer 2023.loyaltylobby.com