Hi I am Jess and need HELP PLS

J

Jessica Kruger

Newbie
AFF Supporter
Joined
Jun 30, 2025
Posts
3
Qantas
Gold
Hi Team,

I am after some help as I recently joined up as a AFF member and I am trying to do my 2 year + renewal on my qantas but the code they sent me is not working?
It looks like a pretty generic code. I have followed the instructions. Has anyone else had the same issue and could please help me?
I have tried to contact the site but have not heard back yet.

Many Thanks,
 
Dmac59 said:
Sounds like OP is trying to renew QC Membership with AFF Discount Code.
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Ah, that makes sense.
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Jessica Kruger said:
I have been trying to renew my Qantas club membership, for a 2 years period, as an existing member. When I put the code in it says the code is not valid..?
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Maybe a silly question, but do you actually need to renew at the moment? Your AFF profile indicates you're a Qantas Gold member, so you that would mean you already have access to the lounge and any pre-existing Qantas Club paid membership would be on hold until you drop from Gold.
 
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Welcome to AFF. You might not realise that this is a welcome thread. But assuming your are referring to AFF Qantas Club membership @admin may be able to help. If this isn't what you are referring to you may need to be clearer and post in an appropriate thread.
 
DejaBrew said:
Ah, that makes sense.
Post automatically merged:


Maybe a silly question, but do you actually need to renew at the moment? Your AFF profile indicates you're a Qantas Gold member, so you that would mean you already have access to the lounge and any pre-existing Qantas Club paid membership would be on hold until you drop from Gold.
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It’s just expired, so I understand that I have 30 days to renew to receive the reduced rate.
 
Jessica Kruger said:
It’s just expired, so I understand that I have 30 days to renew to receive the reduced rate.
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Another warm welcome @Jessica Kruger
Are you a gold QFF member. If so you don't have to renew Qantas Club membership as you already get the benefits. This is probably why you are failing in your attempts to renew. Qantas is saying you don't have to.
 
Jessica Kruger said:
It’s just expired, so I understand that I have 30 days to renew to receive the reduced rate.
Click to expand...
Has you gold status or QC membership just expired? (guessing QF club)
While you have QF gold status you QF Club membership goes to hold. When you drop down to silver status the remaining months of QF club start again. QF expiry does not show on the web site profile while have Gold status.

admin

Thread 'Qantas Club discount for AFF Gold & Platinum members'

Get a 20% Qantas Club Discount as an AFF Gold or Platinum member​


Since late 2023, we have a new simplified procedure for requesting your discount.

As an AFF Gold or Platinum member, you can request an individual promo code and then use this directly on the Qantas website. This means quicker access to your discount, and you'll receive renewal notifications directly from Qantas.

The new system activated on 1st December 2023.

Go to the AFF Member Lounge page to request your discount under Qantas Club discount:

...
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