Hertz Gold Terms queries re unsealed roads

Status
Not open for further replies.

AdMEL

Established Member
Joined
Feb 14, 2010
Posts
2,063
I am Hertz Five Star and have just started renting cars again after not renting for a couple of years, primarily due to COVID.

The latest standard terms when making a reservation are dated May 2021 and state that driving on unsealed roads is prohibited unless the vehicle is a 4WD. My memory is that unsealed roads was a Full Responsibility area but not prohibited, so not a breach of the rental agreement, whereas it is now.

I checked the Gold terms and the most recent is 2019 and seems to refer to the standard terms, which defeats the purpose of Gold. I checked the previous terms and they are dated 2016 - with Full Responsibility for unsealed roads.

Does anyone know when the Gold terms changed? I don’t recall receiving an email or being required to accept updated terms when logging into Hertz Gold in many years.

Thanks in advance.
 
Don't have the answer to your question but you agree to the rental T&Cs every time you make a new reservation so don't think you would have to be advised of any changes.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.
Back
Top