Just returned from a 3 week trip to London, in which I flew SYD-SIN-LHR-SIN-SYD. While checking in for QF 10 at LHR at the British Airways check-in desk, I had two suitcases ... one big one and a smaller one to take onto the flight with me, which was well within the size restrictions.
After checking in my main suitcase, my boarding passes were printed and were just about to be handed to me when the lady wanted to weigh my hand luggage. Apparently, the maximum weight is 6kg and my carry-on bag was 11kg (had a mask I purchased from Venice in it) so she rudely told me that it had to be checked in. :x
I accept that my bag was over the limit and the safety concerns associated with this, but never had a problem taking it on the SYD/SIN/LHR flights, and consequently never had a problem on the SIN/SYD flight home. The annoying this was that many people had hand luggage much bigger than my bag on the flight, which I am sure, were well above the weight restrictions.
So just wondering whether anyone else has had this problem with British Airways at LHR before?? From what I have seen, Qantas seem to disregard the issue ...
After checking in my main suitcase, my boarding passes were printed and were just about to be handed to me when the lady wanted to weigh my hand luggage. Apparently, the maximum weight is 6kg and my carry-on bag was 11kg (had a mask I purchased from Venice in it) so she rudely told me that it had to be checked in. :x
I accept that my bag was over the limit and the safety concerns associated with this, but never had a problem taking it on the SYD/SIN/LHR flights, and consequently never had a problem on the SIN/SYD flight home. The annoying this was that many people had hand luggage much bigger than my bag on the flight, which I am sure, were well above the weight restrictions.
So just wondering whether anyone else has had this problem with British Airways at LHR before?? From what I have seen, Qantas seem to disregard the issue ...