Tim Nitschke
Junior Member
- Joined
- Sep 26, 2010
- Posts
- 46
Hey Guys
I re-qualified for Gold last wednesday however a week later my status date hadn't updated.. i flew international J last night (i planned this knowing my first flight would re-qualify me, hoping to go most of the way to 2nd year re-qual...)
Have I lost those SC's???
Now for my rant.... I emailed Velocity Customer Service this very question over 3 days ago and am yet to receive a response.. I think that this is an unacceptable timeframe and whilst I don't make a habit of referring to my status level when dealing with staff I am still a little disappointed that they would take so long to reply to a gold member...
Tim
I re-qualified for Gold last wednesday however a week later my status date hadn't updated.. i flew international J last night (i planned this knowing my first flight would re-qualify me, hoping to go most of the way to 2nd year re-qual...)
Have I lost those SC's???
Now for my rant.... I emailed Velocity Customer Service this very question over 3 days ago and am yet to receive a response.. I think that this is an unacceptable timeframe and whilst I don't make a habit of referring to my status level when dealing with staff I am still a little disappointed that they would take so long to reply to a gold member...
Tim