Spent considerable time on phone to Citi Concierge this morning and discussed a number of items - I'll try to be brief:
1. Hotel Stay 4 Par 3 Promo - definitely continuing - providing agent has changed - previously Sing based BCD Travel - now Hotels.com - so if looking to book 4P3 look on Hotels.com first - most times best rate you can see their Concierge can give you 4P3 - payment system also changed - previously total amt paid at check out and rebate 1 x nts accom back into your CC in ~60 days - now full pmt 3nts accom at completion of booking - so paid in advance - cancellation / changes subject to individual hotels bookings T's & C's - agent I spoke to sounded quite wishy washy on this - need follow up with again.
2. HH and Shangri La benefits definitely gone. Concierge staff claim they are totally unaware of any agreement with SPG - and that the benefit stated earlier in thread is indeed for USA and Asian customers and not Australian.
3. Airport transfer service is continuing with changes to distance of carriage and changes to extra distance charge - see here:
Country
| Airport
| Airport Code
| Distance included (KM)
| Extra KM charge USD
|
Australia
| Brisbane
| BNE
| 20 (previously 30km)
| $5.80
|
Australia
| Melbourne
| MEL
| 25 (previously 30km)
| $7.40
|
Australia
| Perth
| PER
| 25 (previously 30km)
| $5.80
|
Australia
| Sydney
| SYD
| 25 (previously 30km)
| $5.70
|
Cambodia
| Phnom Penh
| PNH
| 15 (previously 14km)
| $6.00
|
China
| Beijing
| PEK
| 40 (previously
| $2.40
|
China
| Guangzhou
| CAN
| 40 (previously 34km)
| $4.50
|
China
| Hangzhou
| HZG
| 40 (previously 35km)
| $3.50
|
China
| Shanghai - Pudong
| PVG
| 50 (previously 44km)
| $3.50
|
China
| Shanghai - Hongqiao
| SHA
| 25 (previously 16km)
| $3.50
|
Hong Kong
| Hong Kong Island
| HKG
| All (previously 39km?
| $0.00
|
Hong Kong
| Hong Kong Island South
| HKG
| All (previously 51km)
| $0.00
|
Hong Kong
| Kowloon
| HKG
| All (previously 35km)
| $0.00
|
Hong Kong
| New Territories
| HKG
| All
| $0.00
|
India
| Bangalore
| BLR
| 40 (previously 36km)
| $2.30
|
India
| Delhi
| DEL
| 40 (previously 25km)
| $2.30
|
India
| Mumbai
| BOM
| 40 (previously 25km)
| $2.30
|
Indonesia
| Bali
| DPS
| 40 (previously 15km)
| $5.00
|
Indonesia
| Jakarta
| CGK
| 40 (previously 33km)
| $4.00
|
Japan
| Haneda
| HND
| 30 (previously 25km)
| $12.00
|
Japan
| Narita
| NRT
| 85
| $12.00
|
Japan
| Osaka - Kansai
| KIX
| 50 (previously 51km)
| $12.00
|
Korea
| Seoul Gimpo
| GMP
| 50 (previously 30km)
| $3.00
|
Korea
| Seoul Incheon
| ICN
| 50 (previously 30km)
| $3.00
|
Macau
| Macau
| MFM
| All (previously 10km)
| $0.00
|
Malaysia
| Kuala Lumpur
| KUL
| 75 (previously 58km)
| $4.20
|
New Zealand
| Auckland
| AKL
| 23 (previously 20km)
| $10.00
|
Philippines
| Manila
| MNL
| 20 (previously 13km)
| $9.50
|
Singapore
| Singapore
| SIN
| All (previously 25km)
| $0.00
|
Taiwan
| Kaohsiung
| KHH
| 15 (previously 12km)
| $2.30
|
Taiwan
| Songshan
| TSA
| 15 (previously 5km)
| $2.30
|
Taiwan
| Taipei
| TPE
| 45 (previously 44km)
| $2.30
|
Thailand
| Bangkok
| BKK
| 40 (previously 35km)
| $4.00
|
Thailand
| coughet
| HKT
| 35 (previously 20km)
| $2.00
|
Vietnam
| Hanoi
| HAN
| 30 (previously 62km)
| $3.00
|
Vietnam
| Ho Chi Minh
| SGN
| 20 (previously 10km)
| $3.00
|
4. Free hotel nt is continuing with no change at this point in time for hotels eligible.
I still have some other matters to resolve with a more senior Concierge Agent however he was not at work today and will contact him next day or so. I am pretty confident above info accurate - will post more as I become aware.
