Family suing Virgin for not letting disabled children use forward toilets

Very interesting, though all the facts are unknown from that article.
If the children required, and were provided with, wheelchair assistance by VA, it would be unreasonable imo to expect them to use the rear toilets. Unless the J toilets were not necessarily closer to their seats.
 
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If the children needed to be close to the toilets, why didn't the parents select seats near the toilets down the back?
They may not know the layout or rules. and may well have paid for seats near the front thinking this would help. However if it was such an issue wouldn't you check? Seems very opportunistic to me, especiaaly with the separate lawsuit against DFAT.
In fairness, not being able to use the lavatories at the front of the plane is highly traumatic
It seems more traumatic to some when the wrong people use them though. (Not that I disagree.)
 

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