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Rang again as this problems still exists (site shows Business & First availability from Australia to DXB and vice versa on EK metal, but only displays Economy flights year through). The guy I spoke to checked the database for reported faults and couldn't see it lodged even though I have now reported it twice and he said he would report it himself. Sigh. It seems it's going to be a long saga.
5 weeks on and still no resolution. I'll try calling again tomorrow.
DXB-BKK around August 2015, lots of 1 x F, 2 x J seats. I'm able to enter passenger details, click proceed and says 'we can't confirm your seats'.
Anyway, the flights are definitely bookable via the call centre which I did. The taxes they charge, well, I almost needed to take a Panadol after hearing it. ~$500pp
Emirates surcharges/tax/fees are a bit like that, a mate of mine recently paid around $700 for an F award DXB-PER.
Apparently a couple of years back, they used to be like EY generally under a hunge, but looks like they caught onto QFs idea of 'enhancements' lol simpler and fairer
Yeah I'm looking to book JFK-DXB soon'ish as well and the taxes are like US$700 per person -that's huge in my books. Now I am deciding whether to just fly QR instead (ableit in J), save $500 per person, and visit Doha for a few nights, tick another country off my list, then make my way to DXB, spend some time there, then for my flight to BKK.
Must you leave from JFK ?
Perhaps consider leaving from IAD and fly to AUH on EY plenty of award availability in F and you get to try their brand new First Suite as well on board the 789.
With current AA miles promo and exchange rate would cost you about A$2300 one way per person, which you may not see a super bargain. I don't understand why AA charge a 50% premium for East coast to Middle East over Australia to Middle East given they are similar miles/distances. Mel/Syd-Middle East is only 60k miles as opposed to 90k which is what IAD-AUH will cost you.