Experiences with Virgin America?

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PLANT

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Anyone got any knowledge of NY To LAX Virgin America in Dec 2011?
Safer\better airline?
 
Anyone got any knowledge of NY To LAX Virgin America in Dec 2011?
Safer\better airline?

I flew them LAX-JFK and JFK-LAS a couple of months ago. Really good airline and I would def. fly with them again. Nice new (and clean) planes, friendly staff and easy check in. They also have a pretty good selection of TV channels that are free to watch as well. Seats are pretty good too.

In the past I always had flown with AA due to the points, but to be honest I think in future I'd rather fly with Virgin America again.

If you're interested they also do upgrades for cheap at 24 hours out (main cabin to main cabin select) and 6 hours out (for upgrades to first)
 
Anyone got any knowledge of NY To LAX Virgin America in Dec 2011?
Safer\better airline?

If you are accustomed to elite benefits when travelling in the US, you won't be impressed with their ground service at all. That said, in the air they're excellent! The service they offer is very much geared toward longer stage lengths, so I think you'll enjoy it. :)
 
Anyone got any knowledge of NY To LAX Virgin America in Dec 2011?
Safer\better airline?


I have flown Virgin America on numerous occasions whilst in the US and can't praise them enough. My choice of airline to fly when i can , whilst in the US. You don't have massive queues to checkin , their aircraft are new & the service is excellent . Airfares are quite reasonable also , although depending when your flying in December, maybe on the high side , like most airlines ,if around Xmas.
 
Hi all,

Attempting to book ticket on their website and cannot see if FREE 1 CHECKED bag or not?
No fare restrictions but info is unhelpful?
Will it be definitely an Extra $25 for a bag?
 
Trying to pay and book flight and get the following?


There was an error processing your request. Please see details below:
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  • Error
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Your purchase will not be completed until you click the Purchase Tickets button at the bottom of the page.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Trying to pay and book flight and get the following?


There was an error processing your request. Please see details below:
spacer.gif

  • Error
spacer.gif


Your purchase will not be completed until you click the Purchase Tickets button at the bottom of the page.

They were doing a system upgrade in the last week so might still be having some teething issues.


Sent from my iPhone using AustFreqFly app
 
It's a bloody nightmare so far!
Can not book ticket yet online....phoned Virgin Australia(partner airline) went to Manila then VAUSTRALIA here.
They transferred me thru to Virgin AMERICA via phone and waited 45 minutes to no connection(music\no info)
Completed cycle again and informed that not open for another 4hrs!
Not staffed 24hrs in Virgin America?
CHRIST!

EDIT:After using both Google and IE I rang a friend and had them try on their computer\internet....BOOKED!?
So got my ticket ROW 13 Window(looks like a JETSTAR plane A320)
 
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