Experience with new call centre for Awards?
- Thread starter cssaus
- Start date
- Status
Tiki
Established Member
- Joined
- Jul 21, 2004
- Posts
- 1,613
Wow, in almost a year no one has used the Manila call centre? I think I will be using them next week to book BNE RAR-MP award. The trip will be for the last 2 weeks of April so I guess I have to get in there early? Or are award tickets to RAR easier to get now that the PPT segment has been taken off the routing? They used to go AKL-RAR-PPT-LAX, now they cut PPT.
The problem is, we are going for a specific festival which usually occurs the last 2 weeks of April and traditonally ends the Friday that falls right before the QLD Labour Day weekend. This could change though, and I don't think the schedule will go up until end of the year.
If we book them now, how easy/cheap is it to change them?
The problem is, we are going for a specific festival which usually occurs the last 2 weeks of April and traditonally ends the Friday that falls right before the QLD Labour Day weekend. This could change though, and I don't think the schedule will go up until end of the year.
If we book them now, how easy/cheap is it to change them?
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:
✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners
Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners
Join 30,000+ savvy business owners who:
✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners
Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners
Hi,
My travel agent had the experience today with them and they were as useless as %^&* on a bull. Very un helpfull and sounded like they weren't interested from the one side conversation I heard.
I've alos called them earlier this year and experienced the same. No real customer service I found. May be its their culture in the way they speak to people that isn't the best?????
My travel agent had the experience today with them and they were as useless as %^&* on a bull. Very un helpfull and sounded like they weren't interested from the one side conversation I heard.
I've alos called them earlier this year and experienced the same. No real customer service I found. May be its their culture in the way they speak to people that isn't the best?????
- Status
Become an AFF member!
Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!
AFF forum abbreviations
Wondering about Y, J or any of the other abbreviations used on our forum?Check out our guide to common AFF acronyms & abbreviations.
Currently Active Users
- MELso
- YOLO_Mum
- Material16
- Zoneboarder
- tlam
- Forg
- Zero
- FishFood
- bPeteb
- bobcat
- Ryan Bingham
- kpc
- Big John
- Larko1
- Serge77
- specialgrange
- Flyfrequently
- Bbjai
- MEL_Traveller
- Aussie_flyer
- evaret
- gty222
- LawskiAU
- New to this
- offshore171
- Matt_01
- Oscarq
- Dieselcanberrra
- Anthology
- copperman
- doctorstrangelove
- wenglock.mok
- Wingco
- SJF211
- blackcat20
- Nic
- AIRwin
- Lat34
- rezzie
- Scash
- soundawake
- Downthetrack
- skylabsea
- YosemiteP
- Triben
- Denali
- sudoer
- TerenceM
- Nate-Dawg
- joelby
