We were early this morning and after five minute delay pulled into the bay and no buses. Walked about 20 minutes to luggage though. Which arrived as we got there, walked quickly through customs and out in less than 10 minutes from luggage.
I had about 100 minutes in the main First lounge in DXB last week, from about 2.30pm. For the entire time there were no more than, at most, six passengers in the whole lounge. There were far more staff than passengers.
I had an interesting EK experience on Friday, was the first to board down the F/J channel - plenty of people boarding in whY. Got to the aircraft door and the CSM yelled at me (and I mean actually yelled ) that they were not ready for boarding yet, I was shocked and said "I'm not a mind reader, if it's not ready then don't call boarding and allow people to scan in." he then said something in Arabic and half closed the door. I stood there for about a minute (meanwhile about half a dozen other pax came along and the door opened up again and a flight attendant welcomed me aboard like nothing happened.
The CSM ignored me for the whole flight, which was interesting given I was in row 6. ( first row of J) so was in a pretty high traffic area.
Service on board was fine, the cabin supervisor (A German woman) was great but It was almost a surreal experience.
Just plain bizarre.
I agree. I started flying EK about 5 years ago, and then it was smiling flight attendents, they gave you an amentity kit in Y (socks/toothpaste/eyemask) on flights 6-8hrs and the did two drink runs for a meal service. I felt welcomed and almost got to EK gold in the subsequent years.
The last two years have been markedly different. I've just done 3 flights with EK just this month and gone are the kits and the smiles to be replaced with sullen looks, dirty seats (my seat on the most recent flight had new coffee spills all on the back of the table tray), faulty ent equipment, only one drink run for a meal and other noticeable differences such as the hot towels not being cleared away - not just once, but the did another towel run later and didn't clear that so everyone was left with two cold soggy towels upon touchdown. Not just in Y is the service haphazard, on two flight in J last year they twice in the one meal service gave me the wrong order to swap it with what I did order without an apology, served after dinner chocolates to only one half of the cabin and gave me a lukeward coffee-like substance when I asked for a capuccino. The last few flights I certainly didn't feel too welcome.
I will be boarding an EK flight in about 1 hour and this will hopefully be my last.
Where were you going and how was it?