Hi,
My wife and I flew to Honolulu on Hawaiian Airlines in May this year. Since we returned we have been trying, in vain, to get points credited to our Velocity accounts. We have contacted Velocity Rewards 5 times in the last 6 months, we have supplied the flight numbers, the e-ticket numbers, even the seat numbers that we occupied and they still seem unable or unwilling to credit the points. Any recommendations as to who I should contact next?
thanks
Scott
My wife and I flew to Honolulu on Hawaiian Airlines in May this year. Since we returned we have been trying, in vain, to get points credited to our Velocity accounts. We have contacted Velocity Rewards 5 times in the last 6 months, we have supplied the flight numbers, the e-ticket numbers, even the seat numbers that we occupied and they still seem unable or unwilling to credit the points. Any recommendations as to who I should contact next?
thanks
Scott