Early morning hotel cleans

[RooFlyer]

Here at the Parmelia Hilton in Perth, the room opposite me has been cleaned at 5:40am both mornings I've been here. When I asked the concierge about it the first time, he said it was because of airline crew usage ... leave late and arrive early.

I don't think 've come across cleaning at such early hours ... it seems to be a 'normal' occurrence here. Has anyone else experienced this?

Crew must have their rooms ready of course, but the room in question doesn't seem to be anything special - not in a particularly quiet area. Unless the hotel is chokkers, I don't see why early arriving crew shouldn't go into a room ready from the prior day.

Edit:. Definitely not a criticism of crews of course. Just curious whether early morning cleans are a common practice.

 

[mrs.dr.ron]

We have stayed at the Hilton Narita a lot, and there are a lot of airline crews staying there, but they usually give them the lower floors, so we haven't run across this problem :shock:

 

[andmiz]

I guess it's common for 'brand-name' hotel where you'll expect crews to stay. An airline could have roughly 15-40+ rooms at any particular hotel on a given night, and if the hotel is busy, rooms used for outbound crew need to be cleaned before inbound crew arrive. While it's typical for crews to be placed in a particular section of the hotel (quieter areas and specifically defined in the contract), I don't think I've ever been placed next to one of my colleagues I've arrived in with. Coincidence I'm sure.

 

[Hvr]

Crews arriving and departing at odd hours also means passengers. So if you want to check in you need a clean room.

Helps the hotel maximise revenue and keeps customers happy letting them check in and out at odd times. Basically a win/win situation.

 

[docjames]

Crews arriving and departing at odd hours also means passengers. So if you want to check in you need a clean room.

Helps the hotel maximise revenue and keeps customers happy letting them check in and out at odd times. Basically a win/win situation.

There may also be airline requirements that mean they use specific rooms (eg. empty minibar) rather than have to set/reset rooms that are "general use".

 

[RooFlyer]

Crews arriving and departing at odd hours also means passengers. So if you want to check in you need a clean room.

Helps the hotel maximise revenue and keeps customers happy letting them check in and out at odd times. Basically a win/win situation.

Wasn't a win when I was woken up at 5:40am Sunday morning. But that wasn't the point of my post and my discussion with hotel about it wasn't by way of a complaint.

Manager since told me it was unusual, completely full hotel and so had to turn over same rooms. Cleaning at 5:40am obviously an added cost not wished for routinely. Manager had said they added to my profile not to be put near crew rooms, which was nice, but implies it's not that unusual.