DPS int-int transfer

Not sure if this will help @JessicaTam but your post triggered a memory of Simon Dean doing a transit through Jakarta so I went looking

Here it is

He was HCO and two different airlines, but managed to get sorted. Totally different case from yours but it does show the Transfer Counter at least! :D
 
Not super recent but it was easy and quick for me last time.

The int-to-int transfer area is clearly signposted. If you have your onwards boarding pass, you can go straight to the dedicated security screening. If not, there are transfer desks to visit first. You might need to visit one if you need to pick up a lounge invitation.

After security screening you end up in the general departures area.
 
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