DOH-CBR cancellation

[MEL_Traveller]

I can only see a link to their standard web form (which I've used already, without any useful response) on that page ? If you can see an email address, please share it here


The 'officer' I think was fabricated. Today's response was "Thank you for waiting. We have received an update - regrettably, there are no business class seats available for the requested flights. "

I did mention EU261 obligations in a previous chat (not today - just asked for an update on previous enquiries), but I guess I'll try again in a day or two and start with EU261 as you suggested...

The EU261 is the key That is what has triggered QR to respond in similar cases to yours.

Many of those encountered similar responses to yours, initially. The 261 then led to a fairly quick resolution.

Stick with it

 

[Mattg]

The EU261 is the key That is what has triggered QR to respond in similar cases to yours.

Many of those encountered similar responses to yours, initially. The 261 then led to a fairly quick resolution.

Stick with it

@Grrr did you keep pushing QR to honour their obligations under EU261? How did you go?

 

[Grrr]

did you keep pushing QR to honour their obligations under EU261? How did you go?

Yes I did

They kept stonewalling me on live chat - said it was being looked into, but no further progression/confirmation. The last live chat agent I had actually helpfully put down in writing that he was unable to put me on flights that were available because they were for cash, and my booking was an award booking. Which is clearly against EU law on this.

I filed the EC261 complaint, it took about a week for that email to be acknowledged by HCAA (appears to be a manual process), and then a few days later, I received bookings on my preferred flight !

No actual determination response from HCAA, so I'm not sure if they had a hand in it or Qatar just got around to sorting it out themselves.

Either way, Qatar was quite obstructive when I requested re-routing (even when repeatedly bringing up EC261), so I think there's a good chance that the formal complaint process actually tipped them over into doing something...

Good result in the end though

Having said all that, bloody Trump is likely to cause airspace closures again, so now considering booking refundable flights that don't transit through the ME at all as a final insurance policy...

 

[Mwenenzi]

QR have (again) changed DOH-Aust-NZ flights for later in the year.

Qatar Airways Adds Brisbane – Auckland Sector From late-June 2027 — AeroRoutes

Published at 2200PDT 26JUL26 / 0500GMT 27JUL26 Qatar Airways in Northern summer 2027 season plans routing changes for Auckland, the second time within 7-month period. The Oneworld member from 25JUN27 will operate Doha – Brisbane – Auckland service on daily basis, replacing current 1-stop service

www.aeroroutes.com

The carrier’s Northern summer 2027 season operation (from 28MAR27) for Oceania as of 26JUL26 as follows. As usual further changes remain highly possible.
Doha – Adelaide 5 weekly A350-900 (1 daily from 14JUN27)
Doha – Brisbane 1 daily 777-300ER (terminator until 23JUN27)
Doha – Brisbane – Auckland 1 daily 777-300ER (from 25JUN27)
Doha – Melbourne 1 daily 777-300ER (terminator from 25JUN27)
Doha – Melbourne – Auckland 1 daily 777-300ER (until 24JUN27)
Doha – Melbourne – Canberra 1 daily 777-300ER
Doha – Perth 1 daily 777-300ER
Doha – Sydney 1 daily A380

Thread 'QR moves Trans Tasman Routes'

Thursday at 10:22 AM

Qatar Airways NW26 Oceania Service Revision – 22JUL26 — AeroRoutes

Published at 1215PDT / 1915GMT 22JUL26 Qatar Airways during Northern winter 2026/27 season plans additional service increase to Oceania, as the airline filed routing and frequency changes as of 22JUL26. Note at time this post goes to press , schedules for Adelaide and Auckland are not confirmed o

www.aeroroutes.com

I am so happy. My summer flights are now sorted.

The new QR904 offers a superior timing by arriving AKL before 7am, which offers perfect connection with Cathay Pacific's seasonal CX128 with a quick shower stop at Qantas Auckland lounge.

The return flight timing is super perfect, which you can check out hotel in Auckland, go and have a shower and lie flat, get fed on the way to Melbourne. No more worries for whether my B789 will be swapped with A333 on Qantas.

Change at Melbourne for a seamless same terminal transfer to Sydney and...

• LionKing
• Replies: 20
• Forum: Qatar Airways | Privilege Club

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