juddles
Suspended
- Joined
- Aug 2, 2011
- Posts
- 5,283
- Qantas
- Platinum 1
From Wiki: ¨In common parlance,a devil's advocate is someone who, given a certain argument, takes a position they do not necessarily agree with (or simply an alternative position from the accepted norm), for the sake of debate or to explore the thought further. In taking this position, the individual taking on the devil's advocate role seeks to engage others in an argumentative discussion process. The purpose of such a process is typically to test the quality of the original argument and identify weaknesses in its structure, and to use such information to either improve or abandon the original, opposing position. It can also refer to someone who takes a stance that is seen as unpopular or unconventional, but is actually another way of arguing a much more conventional stance.¨
I wish here to defend the changes in Qantas that have so offended the members who feel robbed.
It seems that any thread that bags Qantas gets the usual flurry of people supporting those negative views. To me, although some individual posts shed great perspectives, as a collection those threads are not very helpful or meaningful.
Alan Joyce may not be a favoured person here, and, as per the introductory quote, I am just here to explore, not be his friend. But my self doubts include the following:
1.- QF is aprivate company, not a government entity. They have to be profitable to their shareholders. Shareholders are more important than customers. This truth is valid for any company. They exist to make money, not to make customers happy. If you cannot accept that truth you should be striving to reestablish a government airline (and by Jesus wouldnt those employees rort the system!)
2.- QantasInternational competes in an extremely unlevel playing field. Just look at their costs per employee. In a truly free market they could never survive – the only thing that can keep them going is irrational customer loyalty (such as I have) or unbelievably lucky and succesful innovation (such as NZ)
3.- We as a FF community hate the new changes to earn. It is always hurtful to lose something, but IMHO it was ridiculous that someone could do two return BNE-BDB trips on QF (for about $200) and a whoopee ¨bullsh_t F¨ tour around the LOTFAP for about $1000, and be a full ranking WP with QF.
4.- WP are a dime a dozen these days. Hence the invention of WP1.
5.- WP1 complain about the lack of extra services/rewards. But maybe they really are the customers who should have been WP vanilla all along? It is the fault of all the other pseudo WP that their benefits have been eroded.
6.- Not a day goes by without an armchair expert bagging the QF corporate team. They may be right. But if they are so good at this stuff, why can´t they please leap in to the rescue? As in every business – easy to bag, hard to deliver.
Sorry to post this thread – it is me being sick of the whinging. I know that I post this with the risk (surety?) of being ostracized. But I have concerns as to the group-think that flourishes in some corners of AFF. And I am happy to be flamed for supporting my position. I have a thick skin.
But if anyone dares to support QF, or at least question the outrage, then please put that right here.
I wish here to defend the changes in Qantas that have so offended the members who feel robbed.
It seems that any thread that bags Qantas gets the usual flurry of people supporting those negative views. To me, although some individual posts shed great perspectives, as a collection those threads are not very helpful or meaningful.
Alan Joyce may not be a favoured person here, and, as per the introductory quote, I am just here to explore, not be his friend. But my self doubts include the following:
1.- QF is aprivate company, not a government entity. They have to be profitable to their shareholders. Shareholders are more important than customers. This truth is valid for any company. They exist to make money, not to make customers happy. If you cannot accept that truth you should be striving to reestablish a government airline (and by Jesus wouldnt those employees rort the system!)
2.- QantasInternational competes in an extremely unlevel playing field. Just look at their costs per employee. In a truly free market they could never survive – the only thing that can keep them going is irrational customer loyalty (such as I have) or unbelievably lucky and succesful innovation (such as NZ)
3.- We as a FF community hate the new changes to earn. It is always hurtful to lose something, but IMHO it was ridiculous that someone could do two return BNE-BDB trips on QF (for about $200) and a whoopee ¨bullsh_t F¨ tour around the LOTFAP for about $1000, and be a full ranking WP with QF.
4.- WP are a dime a dozen these days. Hence the invention of WP1.
5.- WP1 complain about the lack of extra services/rewards. But maybe they really are the customers who should have been WP vanilla all along? It is the fault of all the other pseudo WP that their benefits have been eroded.
6.- Not a day goes by without an armchair expert bagging the QF corporate team. They may be right. But if they are so good at this stuff, why can´t they please leap in to the rescue? As in every business – easy to bag, hard to deliver.
Sorry to post this thread – it is me being sick of the whinging. I know that I post this with the risk (surety?) of being ostracized. But I have concerns as to the group-think that flourishes in some corners of AFF. And I am happy to be flamed for supporting my position. I have a thick skin.
But if anyone dares to support QF, or at least question the outrage, then please put that right here.
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