Claiming missing points

[David1987]

Hi there. New member to the site. Love it so far

I just have a quick question I was wondering if anyone could help me with.
I recently got back from a trip to the USA and didn't realise at the time that American Airlines was partnered with Qantas when it came to points. So when I was booking my flights I didn't include my QFF number. I have managed to claim all but one of the flights. This is because my flight was changed by the airline due to service delays and I was never sent the itinerary with flight information.

Does anyone know of a way to obtain this information so I can put the claim through? Am first year member trying to make a dash for silver

Thanks in advance

 

[Mr_Orange]

Hi there. New member to the site. Love it so far

I just have a quick question I was wondering if anyone could help me with.
I recently got back from a trip to the USA and didn't realise at the time that American Airlines was partnered with Qantas when it came to points. So when I was booking my flights I didn't include my QFF number. I have managed to claim all but one of the flights. This is because my flight was changed by the airline due to service delays and I was never sent the itinerary with flight information.

Does anyone know of a way to obtain this information so I can put the claim through? Am first year member trying to make a dash for silver

Thanks in advance

The best thing to do is call up QFF, explain what happened and ask for the 'Original Routing Credit'.

 

[Red Roo]

Hi there. New member to the site. Love it so far

I just have a quick question I was wondering if anyone could help me with.
I recently got back from a trip to the USA and didn't realise at the time that American Airlines was partnered with Qantas when it came to points. So when I was booking my flights I didn't include my QFF number. I have managed to claim all but one of the flights. This is because my flight was changed by the airline due to service delays and I was never sent the itinerary with flight information.

Does anyone know of a way to obtain this information so I can put the claim through? Am first year member trying to make a dash for silver

Thanks in advance

Our friendly Frequent Flyer team would be happy to assist. Please contact them on 131131, or email [email protected].

Here's some details about the Silver (lining) benefits in the interim: https://www.qantas.com.au/fflyer/dyn/flying/tier-benefits