Citibank Signature replaced wih Visa Infinite (but not Prestige)

[magtron]

Did anyone else got their Signature card replaced with a Visa Infinite card (not Prestige)?
Not sure what is the purpose as from what was sent out the only added benefit is Hilton points and reduced airport transfer.

 

[pongie]

Got one here too. Same number, expiry and 3 digits on the back. Makes me wonder why I need to call up to activate it?

 

[Supersonic Swinger]

Do you have the fee free for life Signature or one which you pay an annual fee on?

 

[Buzzard]

I have the free for life and received nothing.

 

[magtron]

I have the free for life. Activation can be done via online.
Mine is going to expire in a few months so will get another new card!!

 

[RB]

We have had the free for life card & received the Visa Infinite in the mail (expires in Sept 2017). Same number, expiry and 3 digits on the back. As with OP the brochure in the mail says now start enjoying Visa Infinite Benefits but only lists/details HHonors & Luxury Airport transfers (heaps of detail re the 2 benefits on the back of brochure)

 

[Buzzard]

Am I correct in assuming that the Infinite will also be free for life?

 

[Supersonic Swinger]

I would not trust Citibank as far as I could throw them. I have the Signature fee free for life. Call me skeptical, but if they send me an Infinite as a replacement, I'll see it as a sneaky way for them down the track to start charging an annual fee and pointing to the fact that I now have an Infinite, which I activate and hence don't have a Signature anymore, and the fee free offer only applies to the Signature. Before I activate it, I'll be calling them and insisting they send me an agreement which clearly states that it is fee free, much like I have the agreement which states the Signature is fee free.

 

[Cynicor]

I would not trust Citibank as far as I could throw them. I have the Signature fee free for life. Call me skeptical, but if they send me an Infinite as a replacement, I'll see it as a sneaky way for them down the track to start charging an annual fee and pointing to the fact that I now have an Infinite, which I activate and hence don't have a Signature anymore, and the fee free offer only applies to the Signature. Before I activate it, I'll be calling them and insisting they send me an agreement which clearly states that it is fee free, much like I have the agreement which states the Signature is fee free.

That's not their play at all.

They keep upgrading it, most of us started as a free for life gold. Each upgrade nets them more in interchange fees. They won't turn around and charge you/me.

 

[lovetravellingoz]

That's not their play at all.

They keep upgrading it, most of us started as a free for life gold. Each upgrade nets them more in interchange fees. They won't turn around and charge you/me.

Though this "upgrade" is not really an upgrade for us. Just for them.

 

[daft009]

received my new one too.
have/had the free for life signature before this (for ~2yrs).

i remembered to convert my points to KF before the recent downgrade.

the tiny brochure mentioning discounts off luxury airport transfers, suggests this link, tbrglobal.com/visa which is broken

 

[Supersonic Swinger]

That's not their play at all.

They keep upgrading it, most of us started as a free for life gold. Each upgrade nets them more in interchange fees. They won't turn around and charge you/me.

I remain skeptical but take your experience as a positive.

Out of interest, what are the HHonors benefits? Just the ability to transfer points to them or something more?

 

[Cynicor]

I remain skeptical but take your experience as a positive.

Out of interest, what are the HHonors benefits? Just the ability to transfer points to them or something more?

I think that's about it, just a transfer ability.

Have a look at the original free for life thread, from around 2006 IIRC. It became plat when a signature card came out, then sig when the infinite came out. Now it's the second in line infinite.

 

[dairyfloss]

Has anyone who received the replacement Visa Infinite card been a 'fee free for life' Signature cardmember with a credit limit below $30K? There were suggestions on another thread that this was the level at which they were making the switch. I have a fee-free Visa Signature, but limit is closer to $20K, and with no plans to increase at this time.

Cheers,
Matt.

 

[daft009]

mine was exactly $30k and I got upgraded.
Have now increased my limit as well.

 

[Spizz]

I think that's about it, just a transfer ability.

Do you know what the conversion rate is from Citi to HHonours for the Infinite card?

 

[peanutz]

I haven't received a new card.

Fee free for life Signature with credit limit >$30k and expiry date around end of this year.

 

[Cynicor]

Do you know what the conversion rate is from Citi to HHonours for the Infinite card?

Not generally worth it. From memory 2:1. They had a double points bonus recently, which made it borderline for aspirational redemptions (CM Rangali).

 

[little brown dog]

I have not received a new card yet - is there any change to the points accruals under the Infinite?

 

[Colin 2905]

I received an e-mail from Citibank a couple of months ago, offering me double points for the month of March (max 10,000 bonus points) if I accepted their offer of increasing the credit limit on my Signature card from $15K to $30K before the end of February. Ignored it.

Last week I received a follow-up 'phone call from them about it. The operator was persistent, but polite. I was just as persistent and polite in declining.