citi rewards website

[ermen]

trying to log into the citibank rewards website for the prestige card. still getting this error.

"We are experiencing some temporary delays in connecting to the rewards site, please try again later. Apologies for any inconvenience this may have caused "



is the site working for everyone?

 

[Colin 2905]

is the site working for everyone?

Working OK for me, but I only have the lowly Signature card.

 

[leyy]

Mine has been down for about 5 days now.

same reply ermen.

I hold the Citi Signature.


Cheers,

 

[ermen]

how's the site looking now?
still down for me.
"We are experiencing some temporary delays in connecting to the rewards site, please try again later. Apologies for any inconvenience this may have caused "

 

[leyy]

how's the site looking now?
still down for me.
"We are experiencing some temporary delays in connecting to the rewards site, please try again later. Apologies for any inconvenience this may have caused "

I am having the same problems.

I called citibank and they are aware of the issue and there is no ETA on when it will be fixed....

 

[quokka77]

I am about to transfer points to Velocity to take advantage of the 15% extra bonus. I have never transfered via the website before, only via the call centre. Any comments on ease, reliability and length of time for points to transfer, from someone who has used the new site?

 

[Clivem]

It is very simple and normally pretty quick for the points to hit your VFF account

 

[kyle]

Just noticed that with the new Citibank Rewards website, I can see a detailed points summary and bonus points by date, but I can't seem to tie the numbers back to the transactions.

 

[M@rcoPolo]

Just noticed that with the new Citibank Rewards website, I can see a detailed points summary and bonus points by date, but I can't seem to tie the numbers back to the transactions.

I don't think Citibank has ever provided details of points earned by transaction... most people resort to manual tracking and Excel spreadsheets :shock:

 

[kyle]

I don't think Citibank has ever provided details of points earned by transaction... most people resort to manual tracking and Excel spreadsheets :shock:

I just realised that their listing online only started in March 2015, so the large chunk of points was a carried forward balance. And then it's showing points line by line.

 

[M@rcoPolo]

I just realised that their listing online only started in March 2015, so the large chunk of points was a carried forward balance. And then it's showing points line by line.

View attachment 49764

Right - this is what I get - pretty useless

21/03/2015	CITIBANK REWARDS CC - FULL REWARDS	BASE EARN	192,753
21/03/2015	CITIBANK REWARDS CC-INTERNATIONAL SPEND	BONUS	45,281
21/03/2015	EXTRA CITI REWARDS	BONUS	2,541