Hello.
I made the mistake of signing up for, and allocating points, for China Eastern's Frequent Flyer programme, when I flew from Sydney to New York via Shanghai.
I didn't realize I could allocate points to my QFF instead.
I flew on September 6th.
Has anyone has luck with China Eastern removing points from their programme & allocating it to QFF instead???
When I email them in English, all I get are replies in Mandarin!
When I logged it via the Qantas website, a day later it said "Unsuccessful claim".
Is there an email address I can use for both/either of the parties that will understand & action: "Please remove my points from China Eastern Miles programme; and now allocate it to QFF#: xx_xx_x."?
Anyone have any success?
Alex
I made the mistake of signing up for, and allocating points, for China Eastern's Frequent Flyer programme, when I flew from Sydney to New York via Shanghai.
I didn't realize I could allocate points to my QFF instead.
I flew on September 6th.
Has anyone has luck with China Eastern removing points from their programme & allocating it to QFF instead???
When I email them in English, all I get are replies in Mandarin!
When I logged it via the Qantas website, a day later it said "Unsuccessful claim".
Is there an email address I can use for both/either of the parties that will understand & action: "Please remove my points from China Eastern Miles programme; and now allocate it to QFF#: xx_xx_x."?
Anyone have any success?
Alex