Changes in QF executive team

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Pushka said:
No one does that anymore sadly. Foxtel is the worst.
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My golf club gives me discount on yearly membership fees as I have been a loyal member for 20+ years.

I don't quite understand where loyalty and customer service has stopped being a focus. CEOs on multi million dollar packages need further incentive to perform their jobs yet loyal customers are shafted. Makes no sense.
 
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