Cancel Return Leg of a Qantas Frequent flyer booking and rebook for new departure

[simbot82]

Hey All,

I had a bit of a search around but I must admit to being a little under the pump right now after our circumstances changed.

Medical reasons have meant that instead of returning from Europe London->Singapore-> Perth in late June we are looking at end of April Rome->Dubai->Perth.

I know I can pull forward the dates for london->singapore->Perth but it will be much more convinient to go via Rome Dubai Perth.

Also am I correct in saying that the point penalty is pretty similiar anyway (5000 points vs 3500 per person).

Can this be done? Can I cancel the return leg and then use points to book a new itinerary?

Thanks for your help

Simon

 

[dmitri]

I wouldn't think it would be a drama as long as there are seats available to book with points.

 

[serfty]

If travel has commenced you will not be able to cancel without full loss of points as once travel had commenced on a booking, the award is considered "used".

See section 14.9 of the T&C ... http://www.qantas.com.au/fflyer/dyn/program/terms#jump13

You can change dates, times, and routing add long as origin/ destination for the trip remain the same.