Call centre bouquet

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ausfox

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Dec 20, 2012
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Qantas
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I called on the Qantas call centre to assist me with a long multi city 280K booking.
My research via Qantas was correct but the information via the BA site was not.
The CSO Karen did a great job of sorting through a vast number of alternatives/conflicts to come up with a booking that satisfied our criteria.
My thanks again. Red Roo should pass this on.
 
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Those 280K awards can be tough to book, so having a competent employee answer the phone makes a big difference.

Glad it worked well for you :)
 
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