Cabin Bonus when flying QF Coded EK flight missing

[Pilotdude09]

Hey Guys,

Traveled on QF8422 DXB-PER the other night, this was a fully paid J fare, however was given an op up to F at the gate so thinking that may be the issue.

But from my understanding I should be receiving the cabin bonus for J as that was the booked fare as it was a QF coded flight. I have read the T&C for the frequent flyer program and once again the way I read it i should be entitled to it or do I not get it because the flight technically isn't operated by QF?

Just wanted to check with the experts before I call up.

Cheers,

 

[markis10]

Hey Guys,

Traveled on QF8422 DXB-PER the other night, this was a fully paid J fare, however was given an op up to F at the gate so thinking that may be the issue.

But from my understanding I should be receiving the cabin bonus for J as that was the booked fare as it was a QF coded flight. I have read the T&C for the frequent flyer program and once again the way I read it i should be entitled to it or do I not get it because the flight technically isn't operated by QF?

Just wanted to check with the experts before I call up.

Cheers,



View attachment 35958

You got the correct amount of points according to the points calculator.

 

[Ansett]

Hey Guys,

Traveled on QF8422 DXB-PER the other night, this was a fully paid J fare, however was given an op up to F at the gate so thinking that may be the issue.

But from my understanding I should be receiving the cabin bonus for J as that was the booked fare as it was a QF coded flight. I have read the T&C for the frequent flyer program and once again the way I read it i should be entitled to it or do I not get it because the flight technically isn't operated by QF?

Just wanted to check with the experts before I call up.

Cheers,



View attachment 35958

Hi the points allocated are correct on the basis that you booked a Discounted Business class ticket versus a full Flex. The cabin bonus so to speak is included in the rate now Had you been flying on Business flex then you would have received 15000 points in total and 160 Status Credits

SIMPLER AND FAIRER LOL