AFF Supporters can remove this and all advertisements
It's quite concerning to hear this... Is there any particular part of the service that you feel has declined or is it just the whole experience in general?
My experience on the Trans-Tasman Widebody service has been quite the opposite, but I'm interested in your feedback nonetheless.
Josh.
*I must disclose that I do have interests in Air New Zealand. My opinions might not nessecarily reflect those of my employer.