Bonus Velocity Status Credits for VA flights - Book & fly between 12 January and 31 March 2026

I don't think you're the only one....but did you get the 10 bonus points per flight during the promo period itself?
Was that part of the business flyer promo? I didn’t book as part of that. I just had a bunch of flights pre-booked during the promo period that applied because they made it retrospective
 
Does cancelling a platinum upgrade return the seat to the rewards inventory? Have a few flex trip that I can rebook but don’t want to rock the boat if that loses me the upgrade.
 
Was that part of the business flyer promo? I didn’t book as part of that. I just had a bunch of flights pre-booked during the promo period that applied because they made it retrospective
I think there's a lot of confusion about the retrospective part of this promotion.

Your flights were booked on or after 12 January...correct?
 
I think there's a lot of confusion about the retrospective part of this promotion.

Your flights were booked on or after 12 January...correct?
Oh cough. They had to be booked after Jan 12? I just thought it was any flights taken during that period counted? I booked them in October last year…
 
Oh cough. They had to be booked after Jan 12? I just thought it was any flights taken during that period counted? I booked them in October last year…
Yes, they had to be booked and flown 12 Jan - 31 Mar.

The retrospective part was what was the business flyer promo became open to everyone at some point in February and included bookings from 12 Jan onwards.
 
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Yes, they had to be booked and flown 12 Jan - 31 Mar.

The retrospective part was what was the business flyer promo became open to everyone at some point in February and included bookings from 12 Jan onwards.
Damn. Thanks for letting me know
 
Does cancelling a platinum upgrade return the seat to the rewards inventory? Have a few flex trip that I can rebook but don’t want to rock the boat if that loses me the upgrade.
If you're talking about the four platinum upgrades per year, then I believe it does (or, at least, that's what they've told me).
 
I would suggest making a complaint to the ACCC - it's specifically prohibited to have fine print that is different to the main ad (False or misleading claims). It probably won't change anything re getting the credits but hopefully will mean they get a slap for the misleading advertising and don't do it again.
This is a terrible suggestion. The flights were booked before the promo and it's expansion existed and @duanemiller simply misunderstood its application. No-one did anything misleading.
 
This is a terrible suggestion. The flights were booked before the promo and it's expansion existed and @duanemiller simply misunderstood its application. No-one did anything misleading.
Considering how many people seem to have misunderstood the promo, it's pretty clear the main advertisement was worded in a misleading way, which is prohibited by ACL. But if you're right, then the ACCC will simply close the case and at worst @duanemiller has wasted less than 5 minutes of their life making the report.
 
Considering how many people seem to have misunderstood the promo, it's pretty clear the main advertisement was worded in a misleading way, which is prohibited by ACL. But if you're right, then the ACCC will simply close the case and at worst @duanemiller has wasted less than 5 minutes of their life making the report.
For anyone to understand your rationale for going to the ACCC, you'll need to elaborate as to how, why and/or where you think the promo was misleading. You may as well do it here to save @duanemiller the trouble. I think the T&Cs are pretty straight forward and clear as per the title of this thread. Otherwise, don't go wasting the ACCCs time or suggest it for others.
 

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