MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 27,883
Hmm many complain that qantas is too expensive and at the same time want qantas to employ australians to pay their employees top salaries and entitlements and demand that their airplanes are maintained by australian engineers using outdated practices.
Holden, and ford collapsed because no one wanted to buy their cars. Maybe one of QF's problems is that its too expensive and it does not or cannot fly to where people want to go and make a profit..
It's kind of getting too expensive when:
- check-in staff would have passengers claim bags in sydney and make their own way to the international check-in by train, when the bags should have been through checked from the port of origin and the passengers just needed the free transfer bus
- they run out of food and beverages in first class
- they won't waive service centre fees for bookings that - through no fault of the passenger - can't be completed on line
- they have failed to update their business class product and still fly angled beds to many destinations that just don't compete with their competitors. CX has been through three generations of J class product compared to QF's one
- their MK II beds droop
- they have a problem with inconsistent crews - some of whom can make a flight a displeasure to be on
- they offer cafe breakfast
- they have extraordinarily slow meal services on board
- some of the food served on board is not to standard
- they struggle to complete domestic business class meal services on flights as long as MEL-SYD or ADL
- they charge for preferred seating such as exit rows that other airlines give their elites for free
some of the above issues have been around for a long time now and have not been addressed.