thewinchester
Established Member
- Joined
- Oct 3, 2006
- Posts
- 1,771
All I can say is ouch!
BA has since acknowledged that two planes were infested with the bed bugs and have since been removed from line operations while the problem receives the appropriate attention.Airline apologies for bed bug scandal
15:30 AEST Sat Feb 26 2011 By ninemsn staff
A US woman who was ravaged by bed bugs on a British Airways flight from Los Angeles to Bangalore has received an apology after she posted images of the bites online.
Zane Selkirk, 28, first noticed the bugs when she switched on her overhead light during the night and spotted them crawling on her finger and the airline blanket.
Ms Selkirk, a product manager at Yahoo, rushed to the bathroom and was horrified to see bleeding bug bites on her back and four bugs clinging to her shirt.
"I turned on my light to find bugs crawling on my blanket and a bedbug-blood-spattered shirt," she said.
And the return trip from Bangalore to LA was no better.
"I left my 10-hour flight to find my body covered with 90 bug bites," Ms Selkirk said.
"The worst part was the non-existent customer service throughout the 10-day ordeal."
Bed-bug Airways: BA grounds two jumbos after woman tells how flights left her covered in bites
By Ray Massey, Last updated at 10:41 AM on 26th February 2011
BA’s spokesman said: ‘We have written to Miss Selkirk to apologise for the problems she has described on her trip and reassure her that we take such reports seriously.
‘The presence of bed bugs is an issue faced occasionally by hotels and airlines all over the world. British Airways operates more than 250,000 flights every year, and reports of bed bugs onboard are extremely rare.
‘Nevertheless, we are vigilant about the issue and continually monitor our aircraft.
‘Whenever any report of bed bugs is received, we launch a thorough investigation and, if appropriate, remove the aircraft from service and use specialist teams to treat it.’