parsonstrish
Active Member
- Joined
- Sep 23, 2005
- Posts
- 728
- Qantas
- Platinum
28/2 I phoned qf platinum line to use 2 vouchers for a new flight. With each of the vouchers I had to phone as unable to cancel on line. Each voucher was still in timeframe to use toward another fare. The agent had to get help from supervisor during re-booking process due to glitch their end.
I was advised ticket would come through in 3 hours. I phoned 2/3 as no ticket and as was advised 3 hours concerned there was a problem. At this time advised there was a backlog in ticketing. No ticket as yet, has this happened to anyone else. My new ticket met the criteria for re ticketing. TIA.
I was advised ticket would come through in 3 hours. I phoned 2/3 as no ticket and as was advised 3 hours concerned there was a problem. At this time advised there was a backlog in ticketing. No ticket as yet, has this happened to anyone else. My new ticket met the criteria for re ticketing. TIA.
