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- Mar 25, 2010
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World of Hyatt Guide: How to Maximise Your Benefits is an article by our new writer, Wilson:
You can leave a comment or discuss this topic below.
You can leave a comment or discuss this topic below.
I've had this too, although only in Asia. The first time I was a little caught out, but what I ended up doing was paying for the room first, and then insisting on giving a credit card as a deposit. From what I could gather, that seems to be the issue (and that visa/Mastercard debit cards are not accepted for room guarantees). Would recommend giving this a go, yeah it's inconvenient but as you say, those points are valuable!thanks Wilson. One thing that has been frustrating me is the tendency for Hyatt to ask you to pay for the room at the start of the stay and then whenever you order room service or laundry etc during the stay, they are done as separate transactions (paid again on the spot) and do not appear on the stay invoice and inevitably points are not credited (despite assurances from reception that they will be). Follow up with WoH email tends to not get a response or pushes it back to the hotel, so valuable points go missing...
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That's the biggest thing I love about WoH - the fact that you can get outsized value pretty much anywhere on the award chart!What I've found is that Hyatt awards bonus points on room charges in a very non-transparent and inconsistent fashion regardless of how they appear on your bill or how you are billed.
Lucky covered this in a blog post last year: Hyatt Points For Incidental Spending: A Consistent Problem
With that said, Hyatt's my favourite loyalty program due to its incredible award chart.
Just this year, I've stayed at the PH Maldives for 35K p/n, PH Kyoto for 40K p/n, PH Canberra for 15K p/n & Andaz London for 18K p/n. Simply incredible.
I’m disappointed too but see this as a nice to have in places where there’s no proper Hyatt or when you feel like splurging on something crazily expensive. Lack of Globalists benefits is a real shame but SLH wasn’t any better in this respect. To be honest- many of those “US bloggers” simply had totally overinflated expectations, dreaming of cheap awards on Thousand $ plus properties which was never going to happen.The Mr & Mrs Smith acquisition is a huge disappointment with dynamic pricing and lack of elite benefits. It's making a lot of the US bloggers call into question their previously undying love to Hyatt, especially as Hilton's integration of SLH has been far superior.