App check-in vs holding out for better

[voulez]

Hi all! Gold here and I booked a Guest Room+ at Hilton Sydney for a 2-night stay tomorrow. My app allows me to check into an Exec room now. I'll only arrive at 9pm tomorrow - what do you think my chances are for a desk upgrade to something better than Exec if I don't use the check-in app? I've only ever stayed at that property once this year. Thanks!

 

[moa999]

Always wait to see if it improves.
Upgrades often a night manager job

 

[Freq Flier 2013]

You can wait but on reality you will still probably get an exec room. Let us know how you go.

 

[voulez]

Awesome I'll hold out and report back!

 

[kermatu]

I always check what rooms they are offering me on the app and what else is available for sale (and the price). I'll hold out if not happy, but if other options are limited I will take the best room available on the app. Did this the other day at the Conrad in Singapore. Was upgraded and only two rooms offered on the app. Took the higher floor suite. On check-in the next night asked and got a better room even higher up. Not the norm but can happen. So I'd never say always take nor always wait.

 

[TomVexille]

I've used app check-in before and been upgraded between then and arriving at the hotel

 

[voulez]

I selected an Exec room using the app and then asked for upgrade at the hotel. The nice lady painstakingly explained Exec is the upgrade. Oh well I tried!

 

[irrelevant]

I selected an Exec room using the app and then asked for upgrade at the hotel. The nice lady painstakingly explained Exec is the upgrade. Oh well I tried!

That's not a bad upgrade from a guest room. I'm staying at Hilton Brisbane over the weekend for 5 days and no upgrades shown yet through the app. i can only see high floors available. I booked the deluxe king room

 

[eric2011]

That's not a bad upgrade from a guest room. I'm staying at Hilton Brisbane over the weekend for 5 days and no upgrades shown yet through the app. i can only see high floors available. I booked the deluxe king room

I stay regular and find that the upgrade comes through the morning of checkin

 

[Freq Flier 2013]

With Sydney exec room is typical. Very hard to get anything higher.