- Joined
- Oct 13, 2013
- Posts
- 16,328
Another happy Apple experience.
MissQS in all sorts last night. Her large assignment (due on Tuesday0 was nearly completed and saved within the SSD in the Macbook. Unfortunately the MacBook would not boot past the Apple logo. Tried for hours with NVRAM reset, recovery disk, safe mode.
Thought she had lost the entire assignment as all indications were a SSD failure.
The SSD was a 1 TB (from OWC.com) which replaced the OEM 128GB SSD. At the time Apple did not have a 1Tb SSD which was cost effective.
Anyway did a walkup Genius bar without an appointment. She was the first customer waiting at the door when it opened. They tested it and immediately said the non Apple SSD was the problem. After more testing they managed to retrieve the assignment and resurrected the SSD. All working now.
Total time spent at Apple 2.5 hours.
And the price $0.00.
Lesson1: Regularly save to dropbox
Lesson2: Apple Genius bar rocks!
MissQS in all sorts last night. Her large assignment (due on Tuesday0 was nearly completed and saved within the SSD in the Macbook. Unfortunately the MacBook would not boot past the Apple logo. Tried for hours with NVRAM reset, recovery disk, safe mode.
Thought she had lost the entire assignment as all indications were a SSD failure.
The SSD was a 1 TB (from OWC.com) which replaced the OEM 128GB SSD. At the time Apple did not have a 1Tb SSD which was cost effective.
Anyway did a walkup Genius bar without an appointment. She was the first customer waiting at the door when it opened. They tested it and immediately said the non Apple SSD was the problem. After more testing they managed to retrieve the assignment and resurrected the SSD. All working now.
Total time spent at Apple 2.5 hours.
And the price $0.00.
Lesson1: Regularly save to dropbox
Lesson2: Apple Genius bar rocks!