- Jan 17, 2011
Or call up the customer service centre and get it confirmed, maybe by one or two people... Preferably with something about T&Cs sent out... $900 is not like screwing up a $75 application fee...
I was told last year that they don't do pro-rata refunds any more
I agree that AMEX is losing its appeal and I too will be cancelling it before the next membership fee is due.
Amex need to fix their model quick smart or they're going to find themselves going down the same path as Diner's or even Bankcard.
I'm not inclined to keep paying for something that I can decreasingly use.
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Anyone keeping their AMEX Plat charge cards??? I only see posts by people cancelling
Find a lot of the customer service staff rather arrogant about the all the changes. Yes, they may not make the changes and card members aren't happy and they are coping the unhappy calls. Wish they'd display their arrogance to management and not card members.
ok fair enough
in actual fact you'd be better off to cancel and then sign-up next month as a new cardholder reaping all the sign-up bonus points etc.
i know this is stupid and involves a lot of paperwork at AMEX end but they apparently don't want it any other way.
I'll keep the charge card for several reasons...
- multiple supplementary cards, no fee. My children have used these to access lounges when travelling...in the US, with Delta, for instance.
- my Priority Pass
- big spending 'limit'