AMEX Platinum Charge Benefits - Q&A

foggy

Active Member
Joined
May 30, 2009
Posts
895
Late report, but I went to the Vivid lounge on Wed 15 June, around 9pm, and it was open to the public - they were not checking anyone's Amex cards, which made it feel quite a bit less exclusive! The capacity was probably about similar to what you said above. We didn't stay for a drink but just enjoyed the view for a bit.
i was told that they open to public after 8pm or 7pm on weekend, not sure on weekdays
 
Joined
Jul 2, 2013
Posts
117
Not sure if this is the correct forum but here goes…

Looking to book a Krisflyer points redemption and using the AMEX Platinum card for charges etc. Planning SYD-AMS and the return is LHR-SYD. Does anyone know if this a ”return trip” or does the booking has to be say SYS-LHR-SYD to have the travel insurance provided by the Platinum card?
 

andye

Senior Member
Joined
Jan 14, 2013
Posts
5,433
Virgin
Platinum
Not sure if this is the correct forum but here goes…

Looking to book a Krisflyer points redemption and using the AMEX Platinum card for charges etc. Planning SYD-AMS and the return is LHR-SYD. Does anyone know if this a ”return trip” or does the booking has to be say SYS-LHR-SYD to have the travel insurance provided by the Platinum card?
My understanding is that yes, 2 separate redemptions would activate insurance.
I had no problems claiming for baggage delay in similar (revenue out, redemption back) circumstances
 
Joined
Jul 2, 2013
Posts
117
Ah ha. Thanks for that. I thought my proposed trip was ok but wanted to check with the Brains Trust first.

One get a a little gun shy with Insurance Companies these days as I’ve had two claims rejected due to the fine print
 
Sponsored Post

This is an example of a Sponsored Post, one of the many ways you can advertise on the Australian Frequent Flyer.

Other options include banner advertisements on our content and forum pages or our newsletter. You can also purchase an audio message on our podcast - or if you just want to try it out, you can sponsor a thread.

If you'd prefer not to see any advertisements (including these sponsored posts), you can become an AFF Supporter from just $6 and instantly remove all advertisements from our website!

daft009

Established Member
Joined
Feb 21, 2014
Posts
2,425
Qantas
Bronze
Virgin
Red
Trying to do the FHR US trick at Sentosa Shangri-La Rasa, but running into hiccups

1. US FHR site doesn't even list the property. AU FHR site does
2. AU FHR room results are not the same as booking with golden circle/Shangri-La direct. being a family of 4 booking direct yields better room options, which are actually cheaper.
3. so any way to book direct and take advantage of the FHR perks ;)
 

Doctore1003

Active Member
Joined
Jul 27, 2015
Posts
704
Has anyone else recently had their Marriott Gold status acquired via this card downgraded to Silver? According to my Amex account I'm still "enrolled" for Marriott Gold, but my Marriott account has recently changed to silver. I've contacted both Amex and Marriott but both told me to talk to the other.
 

zig

Established Member
Joined
Apr 9, 2007
Posts
2,032
Has anyone else recently had their Marriott Gold status acquired via this card downgraded to Silver? According to my Amex account I'm still "enrolled" for Marriott Gold, but my Marriott account has recently changed to silver. I've contacted both Amex and Marriott but both told me to talk to the other.
Just logged in to check and I’m still Gold.
 

CaptainCurtis

Active Member
Joined
Oct 8, 2013
Posts
575
I've contacted both Amex and Marriott but both told me to talk to the other.
That has been my experience as a new cardholder while trying to set-up my Accor Plus and Priority Pass memberships. AMEX says to contact Accor/Priority Pass. Accor/Priority Pass say to contact AMEX. Incredibly frustrating, but all sorted now.
 

straitman

Enthusiast
Moderator
Joined
Apr 27, 2003
Posts
18,189
Qantas
LT Gold
Virgin
Gold
That has been my experience as a new cardholder while trying to set-up my Accor Plus and Priority Pass memberships. AMEX says to contact Accor/Priority Pass. Accor/Priority Pass say to contact AMEX. Incredibly frustrating, but all sorted now.
Interesting as they have both been seamless for me.
 

QF029

Active Member
Joined
Jul 6, 2010
Posts
963
I'm keen to cancel my Plat Charge card but won't use my Accor Stay Plus free night for another month. Does anyone know whether cancelling the card would lead to a booked free stay being voided?
 

sudoer

Established Member
Joined
Feb 23, 2015
Posts
3,511
Qantas
Platinum
Virgin
Gold
I'm keen to cancel my Plat Charge card but won't use my Accor Stay Plus free night for another month. Does anyone know whether cancelling the card would lead to a booked free stay being voided?

I can't speak from experience, but I would expect your Accor Plus membership to remain valid for the rest of the period. The same goes for the other hotel status benefits.
 

QF029

Active Member
Joined
Jul 6, 2010
Posts
963
Priority Pass for me as a supp was cancelled the very next day the primary card holder cancelled and even my access to the Australian was turned off within a day.
Primary cardholder‘s Accor plus has lasted a week so far. 🤣
Great feedback. Please let us know when it gets cancelled.
 

CaptainCurtis

Active Member
Joined
Oct 8, 2013
Posts
575
Can anyone tell me if the AMEX lounge in Sydney is accessible by a supplementary cardholder?

The T&Cs are a little vague..
(a) American Express Centurion, American Express Platinum, American Express Business Platinum and American Express Corporate Platinum Card Members, have unlimited complimentary access to American Express Lounges for each American Express Card Account and are entitled to bring their children under the age of 17 and up to 2 guests into the lounge. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at the American Express Lounge for the applicable charges.
 

Daver6

Senior Member
Joined
Dec 31, 2011
Posts
8,091
Qantas
Platinum
Virgin
Gold
Can anyone tell me if the AMEX lounge in Sydney is accessible by a supplementary cardholder?

The T&Cs are a little vague..
(a) American Express Centurion, American Express Platinum, American Express Business Platinum and American Express Corporate Platinum Card Members, have unlimited complimentary access to American Express Lounges for each American Express Card Account and are entitled to bring their children under the age of 17 and up to 2 guests into the lounge. Card Members wishing to bring additional guests will be subject to a charge that is to be processed on the Card Member's American Express Card. Please refer to the reception desk at the American Express Lounge for the applicable charges.

Yes it should be.
 
Top