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AMEX Platinum Charge Benefits - Q&A

Daver6

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Work colleague used this recently. To get to gold, its sector based. So a trip from Australia to Asia with a transit in Singapore did it for him.
 

daft009

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So tried the lifestyle option for the first time, wanted to book a restaurant at very short notice (2hrs), had no luck, tried another no luck either.

They said they partner with some restaurants.. is this list public, anyone have any ideas?
 

Mr_Orange

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So tried the lifestyle option for the first time, wanted to book a restaurant at very short notice (2hrs), had no luck, tried another no luck either.

They said they partner with some restaurants.. is this list public, anyone have any ideas?
When you are logged in, there was a section of the site where you could pull up all the restaurants that Amex have a relationship with. At some, they have a reserved table which can be booked for the same day so long as you call up before 10 or maybe 11am.
 

samh004

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When you are logged in, there was a section of the site where you could pull up all the restaurants that Amex have a relationship with. At some, they have a reserved table which can be booked for the same day so long as you call up before 10 or maybe 11am.
I think maybe here: explore

If that's the list Sydney has twice as many places as Melbourne, which has over 7 times the number of the next city in the list.

T&C suggest, among other things: The reserved table benefit is limited to one (1) table for up to four (4) people or two (2) tables for up to two (2) people until approx. 10 am daily. Reservations are based on a first-come, first-served basis and are subject to availability.
 

daft009

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can amex charge holders use the premium entry to the Sydney domestic virgin lounge (without any virgin status mind you)?
 
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Hi All, just got the platinum charge card, but want to use one card as business card. read online you can get additional card, rang them up and said they have temporarily stopped the ability to do this. Shoudl i just request another supp card with a different name?
 

daft009

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Hi All, just got the platinum charge card, but want to use one card as business card. read online you can get additional card, rang them up and said they have temporarily stopped the ability to do this. Shoudl i just request another supp card with a different name?
Yeah I'd say yes. It's so much easier to keep separate.i do have an additional card, had it a year now
 

edman

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That’s a bummer, I was just about to request an Ac card, to free up a supplementary slot
 

mini2

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Use the 'my card is broken' option. Your supposedly broken card will remain active until its expiry and have no issues with manually enrolled offers too.
 

sjf

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I just received an AC card yesterday.

Long story short, I've requested one 3 times over the last year, each time they said a form will show up in the post within the next two weeks. After the 3rd time of it not arriving I lodged a complaint and they e-mailed me the form within an hour.

Attached is a copy of the form (I'm not sure if any of the codes below are account specific, but can't hurt to give it a try.
Once completed upload through the online services section by going to the account tab and then selecting document upload.

Good luck!
 

Attachments

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Dec 20, 2019
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Is anyone else having issues switching between card accounts on the Amex Travel website? I no longer have the option to change between my Explorer and Platinum Card anymore.

On the top right, it shows my Platinum Card but the points balance is from my Explorer Card instead. I also don't see the International Airline Program anymore when looking for Business Class flights on the site.
 
Joined
Sep 26, 2014
Messages
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I just received an AC card yesterday.

Long story short, I've requested one 3 times over the last year, each time they said a form will show up in the post within the next two weeks. After the 3rd time of it not arriving I lodged a complaint and they e-mailed me the form within an hour.

Attached is a copy of the form (I'm not sure if any of the codes below are account specific, but can't hurt to give it a try.
Once completed upload through the online services section by going to the account tab and then selecting document upload.

Good luck!
Very helpful, i'll give it a go. Do you know if you can link this additioncal card to bank feeds to your accounting software ? It seems I can only link the primary card holder
 

Manuka

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Jan 15, 2019
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Very helpful, i'll give it a go. Do you know if you can link this additioncal card to bank feeds to your accounting software ? It seems I can only link the primary card holder
To do this, you need to create a seperate online account login for your AC/supp card. This seperate online account will only show transactions made by your AC card and not anything put on your main or any other supps
 

thatsthatmattressman

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Sep 10, 2012
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Have done a quick tour of this thread and also the Amex page but can't find the answer. I have a Plat Charge Card (also have an Amex Explorer linked to the same account). I read on a couple of the blogs that you can add a complimentary Amex Reserve card and get the 400$+ credit with no Annual fee as a Platinum Charge card holder. Is this still the case? I tried logging in online and selecting the card but it said 'You are already enjoying the benefits of the card'. Can someone point me in the right direction?
 

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