AMEX Platinum Charge Benefits - Q&A

blueythecat

Active Member
Joined
Sep 7, 2011
Messages
876
Points
290
Ive just been approved for the platinum charge card which i am surprised because of the cards i already hold all under personal.
So it is possible to hold djs,explorer,edge and plat charge

Very interesting. I'm not surprised you were able to get the Charge card (as you don't already hold a personal charge card), but I am surprised they let you get an Explorer, an Edge and a DJ's card.

Let us know if you end up getting the bonus points.
 

vitagen

Established Member
Joined
Apr 16, 2011
Messages
1,531
Points
405
Let me know because I want to apply for one and will only be happy with the bonus points
 

foggy

Active Member
Joined
May 30, 2009
Messages
886
Points
300
No idea, will do the spend, if no pts are posted ill cancel the card(after trying to get the status with hotels done first and see if they stick). Will update this thread.
Just to update on my situation, I'm happy to report that I did get the 120,000 bonus pts from points hack referral link. I will now try to get the amex reserve card just for more card numbers.. would be interesting if I do!
Screen Shot 2017-04-08 at 1.23.37 PM.png

On a side note if, I have posted some info and my referral link in this [post=1618276]post[/post].
 

unfunkable

Active Member
Joined
May 4, 2016
Messages
827
Points
290
spacebar
Can you remember when you applied for it? Before or after the 1st of April.
Did they make a new ascent premium profile and merge all the points into it or is it seperate
cheers
 

foggy

Active Member
Joined
May 30, 2009
Messages
886
Points
300
spacebar
Can you remember when you applied for it? Before or after the 1st of April.
Did they make a new ascent premium profile and merge all the points into it or is it seperate
cheers
I applied on the 30th of March I believe, as that was the last day for the 120k pts from points hack. If it wasn't the 30th then it would be the 31st, either way it was before 1st of April.

My points have not merged yet, I believe I will need to make a phone call in order for that to happen. I did have to setup a new login ID for amex.com.au as they wouldnt let me use the one I use for edge or the explorer (may be a better idea anyhow to make sure travel credits don't get muddled up).
My explorer card is on the ascent program so it is linked to the Edge card Screen Shot 2017-04-08 at 3.48.21 PM.png , so I believe I will just need to make a phone call to get the explorer card and edge card linked onto the premium ascent program.

Will report back on how that goes.
 

blueythecat

Active Member
Joined
Sep 7, 2011
Messages
876
Points
290
Just to update on my situation, I'm happy to report that I did get the 120,000 bonus pts from points hack referral link. I will now try to get the amex reserve card just for more card numbers.. would be interesting if I do!
View attachment 95211

On a side note if, I have posted some info and my referral link in this [post=1618276]post[/post].

Good for you and pleasing to hear that everything was still "working" as expected at least right up until the most recent change to the T&C's

Getting your existing Ascent program upgraded to Ascent Premium is as simple as a phone call - you should have no problems at all getting that one done!
 

davem

Member
Joined
Feb 1, 2004
Messages
212
Points
165
Need some quick help from someone please.

I was going to sign up for the Platinum Card, however since I already hold a amex product I had my mother signup (bonus 110,000 + 15,000 for referral from me) with me as a supplementary card.

My card arrived at my place today, however her primary card did not arrive at her residence.

Now ... I'm flying out Easter Monday and was hoping to use the Plaza Premium lounge. Just wondering if the supplementary cardholder needs to be nominated as the one with "lounge access" or since i'm the only sup card holder will it just apply to me?

Worth calling up amex and asking them for login details for my mum, so i can see options onscreen.
 

dannnnl

Junior Member
Joined
Nov 24, 2015
Messages
18
Points
5
Need some quick help from someone please.

I was going to sign up for the Platinum Card, however since I already hold a amex product I had my mother signup (bonus 110,000 + 15,000 for referral from me) with me as a supplementary card.

My card arrived at my place today, however her primary card did not arrive at her residence.

Now ... I'm flying out Easter Monday and was hoping to use the Plaza Premium lounge. Just wondering if the supplementary cardholder needs to be nominated as the one with "lounge access" or since i'm the only sup card holder will it just apply to me?

Worth calling up amex and asking them for login details for my mum, so i can see options onscreen.

you can just present your supplementary card at the lounge front desk..it's enough provide primary&supplementary card are active
 

davem

Member
Joined
Feb 1, 2004
Messages
212
Points
165
you can just present your supplementary card at the lounge front desk..it's enough provide primary&supplementary card are active
Ah, well she didnt' get her card, so haven't been able to activate it. I'll try buy something on my card see what happens
 

robbo135

Intern
Joined
Mar 16, 2017
Messages
75
Points
85
What has everyone else's experience with bonus sign up points being credited to their account been like?

I received my the charge card 6 weeks ago and met the qualifying spend within the 1st week week but still no points. I gave Amex a call and the operator just said points are usually credited once the min spend has been met but can take up to 8-10 weeks to be credited. Should I give Amex another call?

Cheers
 

blueythecat

Active Member
Joined
Sep 7, 2011
Messages
876
Points
290
What has everyone else's experience with bonus sign up points being credited to their account been like?

I received my the charge card 6 weeks ago and met the qualifying spend within the 1st week week but still no points. I gave Amex a call and the operator just said points are usually credited once the min spend has been met but can take up to 8-10 weeks to be credited. Should I give Amex another call?

Cheers

Based on when you applied I think you were under the old T&C's, which means you should be eligible for the sign-on bonus as long as you haven't held a Charge card in the last 18 months. Normally the bonus points post quite quickly, but I have seen people on here (and elsewhere) that have had them take 8 weeks to credit.

I'd probably wait a couple weeks, unless you need the points urgently, and then give AMEX another call if they haven't credited.
 

foggy

Active Member
Joined
May 30, 2009
Messages
886
Points
300
What has everyone else's experience with bonus sign up points being credited to their account been like?

I received my the charge card 6 weeks ago and met the qualifying spend within the 1st week week but still no points. I gave Amex a call and the operator just said points are usually credited once the min spend has been met but can take up to 8-10 weeks to be credited. Should I give Amex another call?

Cheers

for me, once the spend came off of "pending transactions" and into actual transactions, my bonus points were credited on the same day.
 

VicBitter

Newbie
Joined
Apr 19, 2012
Messages
5
Points
35
for me, once the spend came off of "pending transactions" and into actual transactions, my bonus points were credited on the same day.
same for me, they appeared next to the transaction in the Bonus Points column with an additional line of "Welcome Bonus" 110,000. I signed up in Feb and held an Explorer Credit Card, no previous charge card product and not impacted by the changes in T&C's
 

blueythecat

Active Member
Joined
Sep 7, 2011
Messages
876
Points
290
These super quick signon bonus points postings is exactly what I've experienced with AMEX. I've noticed a few people who have been having "long" delays though.
 

wohoo

Member
Joined
Dec 19, 2016
Messages
128
Points
135
What has everyone else's experience with bonus sign up points being credited to their account been like?

I received my the charge card 6 weeks ago and met the qualifying spend within the 1st week week but still no points. I gave Amex a call and the operator just said points are usually credited once the min spend has been met but can take up to 8-10 weeks to be credited. Should I give Amex another call?

Cheers


Well, to give you an idea, I hit my spending within 2 weeks since 06/02/17 and I have yet to see any bonus point applied as of 28/04/17.
I had chat online with Amex and CSR is looking into this matter for me. I had paid 2 statement cycles already

Give them a call/email about it.
 

kcoulson

Member
Joined
Apr 8, 2015
Messages
193
Points
145
Qantas
Bronze
Virgin
Gold
Just wondering if anyone has been successful getting the sign-up bonus, after the new T&C introduced? (that is, they have existing AMEX credit cards, but no prior charge cards)
 

puchu

Junior Member
Joined
Jan 31, 2015
Messages
24
Points
65
Has anyone else had trouble obtaining an application form for the companion Platinum Reserve credit card? I've called on four separate occasions and despite their reassurances that they are sending it out, nothing is coming through to my mailbox. I have received other posted letters from Amex in the meantime which makes it even stranger.
 

sjf

Intern
Joined
Sep 19, 2008
Messages
54
Solutions
1
Points
125
Has anyone else had trouble obtaining an application form for the companion Platinum Reserve credit card? I've called on four separate occasions and despite their reassurances that they are sending it out, nothing is coming through to my mailbox. I have received other posted letters from Amex in the meantime which makes it even stranger.

Called twice and had the same reassurances, after it didn't arrive the second time I used the paper form that is linked a few pages back and had the card the following week.
 

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top