Me too! Email sent. Those of you who have had your points credited, does it seem like that also solved the glitch or is it an ongoing issue?
Cheers,
Ellie
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Hi - looks to be ongoing. Missing points manually credited, but new transactions still affected.
The 'glitch' is now corrected with 3x points earn resuming. Yet to be corrected for transactions made from 27/1 to 4/2.
i sent an email asking for it to be corrected as i had assumed it would be automatic but can confirm thus far it hasnt
Email sent asking for my missing 116 points. Not really worth the effort, but it's the principle.
I raised this via email back in early Feb and despite numerous follow-up emails have had little success getting the points credited to my account? How best to proceed? (Platinum charge card holder here)
Hi all
Has anyone received the missing bonus points from earlier transactions yet?