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About 1mil MR pts - only memberfor couple years this time around - ave 20K/month - dispute was over a minor matter they did not want to budge on - simple request - remove the charge or cancel card - they refused to remove charge then offered up 100K pts - no brainer
I hold a Plat Charge and an Explorer. Explorer was coming up for renewal. I tried the various lines that have been posted here, tip toeing around to carefully avoid saying cancel or retain. "Coming up to the renewal date, and deciding whether the card provides me with any benefit". "Are there any offers or options that might be available for me?". "Could you waive the annual fee?". Nil, just got a straight up "we can't incentivise you to stay, as of this year due to the law changes" blah blah. So I cancelled the card.