Am I right?

[BD1959]

This got resolved today. I sent a PM to Red Roo on Monday night and yesterday got a reply to say that it was being forwarded to the Frequent Flyer team and that they would be in touch shortly. It was also a nice touch to find that Red Roo (at least one of them) has a name!.

Today I got a call from Andrew at the Frequent Flyer centre to say that the QF website was at times showing incorrect points and SC's that could be earned in the summary before a booking takes place and as such were happy to honour what I thought I would have earned for those flights that I took. I was credited the extra SC's and points not long after the phone call.

Towards the end he also mentioned that if I got near to my anniversary and it looked like I mightn't get enough SC's to re-qualify for WP this year to give them a call and they would be happy to talk about comping me to WP again for another year based on my history.

Well done QF, Red Roo and Andrew...happy camper here.

Hi crum,

Must admit I thought that weasel word "could" would come back to haunt you. Nice to see this resolved in your favour.

Regards,

BD