zsw
Intern
- Joined
- Aug 3, 2022
- Posts
- 51
- Qantas
- Qantas Club
- Virgin
- Platinum
- Oneworld
- Sapphire
@MEL_Traveller @luxury-lizard Appreciate your advice on this. To give an update to this situation:
Based on the above I made the decision to book alternative travel down to Australia prior to cancelling the ticket so we weren't potentially left without a way home. After calling Aeroplan and cancelling the reward tickets I can confirm that, some 40 hours on now, they were never released back to any of the reward pools - Singapore Krisflyer, Velocity or Aeroplan. Travel is next week so there may be different results if you were doing this a lot longer out, but I would tread with caution any attempt to cancel to rebook.
- I did reach out to Singapore Airlines but they were quite firm that they could make no changes to the ticket and that the name should be changed prior to travel
- I called Aeroplan and they informed me that they would have to cancel the ticket and then attempt to re-issue it based on availability
Based on the above I made the decision to book alternative travel down to Australia prior to cancelling the ticket so we weren't potentially left without a way home. After calling Aeroplan and cancelling the reward tickets I can confirm that, some 40 hours on now, they were never released back to any of the reward pools - Singapore Krisflyer, Velocity or Aeroplan. Travel is next week so there may be different results if you were doing this a lot longer out, but I would tread with caution any attempt to cancel to rebook.
