AFF Review: Thai Airways A350-900 Business Class (BKK-MEL)

Clearly superior to my recent experience on the TG475 BKK SYD on the 777. The food was vile, the IFE was clearly aimed at adolescent males, and the cabin crew were efficient, but far from friendly. No drinks trolley, no wine list, drinks only if you asked for them
 
Hmm. Looks like the catering hasn’t returned to pre-covid standards. Breakfasts into AU used to be a real treat, for example with yoghurt served in a tumbler glass topped by all sorts of goodies. Now just a plastic tub :(
 
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Did this same flight last Wednesday night in 15A. Agree with all in your review, Matt. Same blue Jim Thompson amenity kit, in flight menu and great service. I was really impressed, too. The seat was more spacious IMHO, than on the SQ regional A350. I had the the third breakfast menu option. A signature dish, noted on the menu. It was superb. After 7 weeks in the land of smiles, this flight and service was just the perfect ease out for memories, and back into Aus. My flight left from Gate D6 in BKK. So, after a tasty Tom Yum soup in the TG lounge, I decamped to the SQ lounge, in front of the D6 boarding gate. The SQ Lounge Angel advised me to stray a bit longer in the SQ lounge because of the queue for the extra liquid screening for the flight - which was sensible advice. Here's the wine list from 30Nov23 TG465 flight. The Piper wasn't served/available [Perhaps it is (re)served for/on TG466?]. The Pouilly Fume was brilliant with the Salmon dish, and I had the Vernous with desert and the cheese platter. The Laboure- Roi was not available, so I wonder if wine availabilities may be a function of outbound and inbound scheduling? No hesitation to fly TG into or, out of MEL again. I've booked back to BKK in mid Feb 24, so will be able to compare. Renewed thanks for the great review, Matt, Cheers, PJ.
 

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Thai Airways A350-900 Business Class Review is an article written by the AFF editorial team:


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My wife and I travelled Thai Business from Melbourne to Munich return in A350-900s, in mid Sept/end October. The hard product was very good, as was the lounge in Bangkok. Meals were consistently mediocre. What leads me to a determination never to fly Thai again was the experience on the Munich to Frankfurt leg where I was bumped from my selected seat (selected on booking 5 months previously) in favour of an unaccompanied Thai businessman. From my selected mid cabin window seat I was pushed into the middle at the very back of the cabin.

The change to my assigned seat was made in the immediate days prior to the flight, as I had checked seat allocations just two days prior. I had made sure that I checked the seat allocations as there had been two separate attempts over the months to change seat allocations for the Bangkok to Meelbourne leg.

Over 40 years of flying I have never had this happen before, and I will not be giving Thai a chance to repeat the experience.
 
Thanks for the review. I’m taking the midnight MEL-BKK service in March and haven’t flown J with them for many years so keen to read your review
 
Flew with them a few days ago on the 0030 MEL-BKK service and was pretty impressed with them TBH. Been a fair while since I have flown long haul with TG but this was a far better flight than previous times.
Food was excellent and service outstanding by a very friendly crew. Managed several hours sleep in what is a much more comfortable seat than SQ’s A350. Mattress topper was comfortable and both pillow and quilt were soft and remarkably comfortable. Entertainment was fairly limited and unable to get WiFi connected but only a couple of small faults. Would definitely fly with them again and they had excellent award availability on Aeroplan at the time.

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Had a great feed in the NZ lounge and was keen to get some sleep so just chose the Pork Belly mains and it was superb. Real tender pork belly with a great sauce. Offered 4 serves of garlic bread and had 2 pieces. Was soft, fluffy and tasted nice. Drink’s proactively offered

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About 2hrs prior to arriving in BKK breakfast was served. I chose the Hoisin Duck buns and wow, absolutely stunning restaurant quality. Buns were soft and fluffy and the dish was an explosion of taste. Massive tick for me. Fruit and yoghurt was run of the mill stuff but croissant was superb as I find many airlines serve up poor quality or poorly prepared croissants (I know it’s hard in the air)
Crew came around twice more with extra baked goods like rolls, danishes and other pastries but I was too full. Coffee was the percolated type but more than adequate.
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Took the Wed evening 08 MAR TG flight BKK MEL in J booked with LifeMiles. Full cabin in J. Good food, beverages and helpful attentive service, as previously in December 2023. LifeMiles offers this slightly better than does Aeroplan IMHO.
 

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