Adding infant revenue tickets to redemption PNR

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If I may, I'd like to raise this from the QR FF thread to the consciousness of a wider AFF audience. (@boojah , @blingy90 )

Any ideas?
It seems that over the years other airlines have had similar problems - see my links in thread

The complicating but common denominator is the partner airline point redemptions. So the traveller is caught between the marketing airline who says ring the operating airline and the operating airline says ring the marketing airline,

 
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