Adding a return award flight to a one way booking

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renatts

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Hey everyone,

Apologies if this has already been asked, but I searched for every keyword I could think of and came up with nothing recent.

I’m going to be booking a couple of J awards to Europe next year as soon as they’re released, but because I don’t want to miss out I was just going to book BNE - Northern Europe as soon as I see it.

My question is, can I then add a return award flight when that becomes available by calling Qantas?

If I book two one way awards the taxes/fees are outrageous and almost double that of a return award.
I saw an old thread stating that the taxes/fees are there same regardless, but that definitely isn’t the case anymore. When booking a return trip to the USA this year I found the difference to be AUD$1700 ($850pp) more if booking two one way award flights as opposed to the return itinerary. Luckily I was about to borrow the points for the return trip instead of waiting for the next transfer.

Thanks for your help!
 

Kangol

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Yes, say you want to make a change. Then give them the additional return flight details.
 

Aus ATC

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There should be no phone service fee for a J award change - just the 5000 points per passenger change fee.
 
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i had the same scenario booking first class MEL-LAX added the return flight 4 weeks later and had to pay a change fee of 5000. No way of getting out of this unless you are happy to pay in US$ and different PNR
 

cjd600

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The change fee is always applicable. The service fee is the one you can attempt to get out of.
Service fee not applicable to J awards regardless. (Although some QF call centre staff do need gentle reminding)
Change fee....agree, good luck with dodging that one!
 

featheast

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OK here is an update of what happened today after online chat with QF support. Basically I am able to add the return leg plus 5000 points for the change fee. I was quoted initially with another 8000 points per head for a service fee, but upon knowing the flight is a business class, the agent said that 8k points is waived.
 

Kangol

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OK here is an update of what happened today after online chat with QF support. Basically I am able to add the return leg plus 5000 points for the change fee. I was quoted initially with another 8000 points per head for a service fee, but upon knowing the flight is a business class, the agent said that 8k points is waived.
FWIW, what happened to you is the norm, not the exception.
 

featheast

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FWIW, what happened to you is the norm, not the exception.
Yes, I have the same thought always, until the agent started to tell me there is no way the 8000 points service fee can be waived. But after a few mins, he told me it will be waived because of its business class booking.

Is there a reason why you want to make it one booking?
Yes, my original post is Tax & other charges with QF award flight on EK vs CX from DXB, which later on I found this post as one of the options...
 
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cjd600

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Is there a reason why you want to make it one booking?
You *will find* the surcharges for a return (e.g. AUS-USA) are much more palatable than the sum of 2 one ways, when originating in AUS.
I too have swallowed the 5k points pp change fee to add the return leg to my original booking,to save the $$$

Edit *may find*.....
 
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Scash

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Thanks everyone for all this info. I have a similar situation where I am looking to make a J reward booking BNE - EDI return for July/August next year. Outbound legs are becoming available and I want to book as soon they appear as they go quickly. I will then look to add the return leg when it becomes available. I know I will cop the 5,000 point "fine" but assume by doing it this way i will be charged the carrier fees applicable to Australia as if I originally booked a return fare. Is this correct? A return reward booking incurs fees of approx $1,400 but if I make two separate bookings ie. BNE-EDI then EDI-BNE fees are around $1,900. Thanks again.
 
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