Called today and was only offered refund of annual fee and 5000 points.
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Just rang up to try and get my 1 bonus point per $1 upgraded to 2 bonus points per $1 - no dice. They did waive my annual fee for this year though, so at least it's not a wasted call.
I wonder if the 1 bonus point per $1 was for CitiBusiness Gold cardholders, and 2 bonus points per $1 was for Platinum cardholders - anyone with a CBG achieve better than 1 bonus point per $1?
yeah, I'm on CB Gold and on 2 bonus.
But she flatly refused to waive the annual fee as well, it was one offer or the other.